Customer Ratings & Reviews

Great people behind the counter. Im glad theres such good service

Geek squad has save me so much in the past so it only made sense to continue to protect my products with geek squad. The geek squad at my local Best Buy is so well trained and they have excellent customer service and don’t give me issues if I come across any with my products. Worth it for peace of mind if anything.

Make sure to have a warranty for your new product in case of unexpected problems.

Definitely worth the purchase on any product. The Geek Squad protection is always worth it.

Best keyboard on the market. Would recommend to anyone that games

[Employee of bestbuy] This 2 year protection is great for gaming keyboards and mice, as it's normal to wear through non-mechanical devices within a year's time of heavy use.

I haven't had to use it yet because product is brand new but I've used them in previous situations and they are quick to take care of the problem

I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.

Useful for my tv. Easy setup,doesn't require any 3rd party programs to run it. Its perfeft

They took care of my laptop warranty work! Great work and don’t have to worry about it

I got this for my headset which I return every two years. Geek Squad however is hit or miss. I brought a laptop my and they told me they replaced the motherboard and the hard drive on it. The motherboard was changed but I don’t have a hard drive…….. I have an SSD.

Great keyboard and doesnt stick or lag and connects with no issues

This is well worth the money. I've used it so many time not only for the computers but for kindles and portable DVD players. It saves you hundreds of dollars and Best Buy recommend that you bring your devices in annually even if there is nothing wrong with them to have them checked and cleaned up.

I always feel in good hands when I talk to a geek squad

Love this replacement plan for monitors, headsets and keyboards, however, i bought it for all 5 computers that I purchased from Best Buy and when I had continuous problems with one of them , they made it impossible to exchange. Thanks god I had geek squad tech support because they worked in that computer multiple times w no extra charge . It seems that the replacement plan is just a waste of money on computers, so unfair because I spent a lot on the insurance and was unable to use it. Get geek squad tech support if possible, much better use of it.

Happy that my keypad is insured. Can have a peace of mind and not worry.

They replaced what was needed whenever I needed it

[Employee of bestbuy] Get the warranty, you won’t regret it! I have had it come in handy several times over the years.

[Employee of bestbuy] The price is really good and the product itself is just better if you’re doing any type of office work or work from school!!

I have felt very protected with this service! I had to take in my laptop a few times but felt like, because of their policy on device replacements, I didn't quite feel I got the service I needed until my third time. However, they always followed through on what they said they would do! So I am very happy with this protection.