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Customer reviews

Rating 4.8 out of 5 stars with 6468 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,468 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their protection plan is always great! I would highly recommend to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful service to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the wired mouse and the wired keyboard work beautifully. Prayerfully this insurance will only be needed in the background and not actually used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very tech savvy at home, so if I or hubby cant figure out, always able to get a straight answer from Geek Squad, even for value related repairs. Sometimes better to buy new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guaranteed if anything were to happen to it they would replace it with a new one! Im glad i got the coverage incase of an unprecedented accident!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got my money's worth lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad she got us through the past, almost 4 years, but sadly at almost the 4 year mark it needs replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have replaced many items using the accident replacement service and I can't recommend it enough, especially if you are clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely necessary for items that wear out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Don't cheat yourself, treat yourself. 2 year accidental warranty replacement is the ONLY way to go. Seriously. do your self a favor. Its only a small % of your original purchase to get a brand new replacement if anything goes wrong with your item. Its a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use my protection plan yet but I know from my past purchases it is definitely worth it, they (Best Buy) will fix/refund/exchange/ or just simply give you a brand new item of the same with no problem easy as could be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Have Just in Case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this option, gives me piece of mind, just in case Murphy's law decides to kick in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVERED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD TO HAVE ACCIDENTAL GEEK SQUAD REPLACEMENT FOR SURE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting a replacement plan just makes sense.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want to be a Geek Squad associate when I grow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I could of used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to use the warranty because my product never broke but it makes me feel good that I could have replaced them through the moves I have made through out the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You're paying for Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy's Geek squad replacement warranty is hands down the best there is. No hassles. No worries. The covered item is really replaced! Walk in the store with your broken item and leave with a replacement. It couldn't be easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this purchase. The keyboard fits perfectly in the space on my desk. The large size is comfortly to my hands and wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is how it's done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality keyboard, with all the tactile features as high end competitors...(here's looking at you razer and corsair), and all for less. Red Dragon is making a name for itself. You won't regret this purchase and if you do then you can always spend more on said competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME HEADSET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset absolutely love it it has been good for all my gaming needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just think about the future of you are gonna have kids or pets that love to counter surf, it’s a good way of knowing they will replace it no questions asked. Anything can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't never get them to come back to my place after the first 2 visits. Ended up taking the TV down off the wall and taking it back to bestbuy myself. Got my new TV and took it home and put it back up on the wall myself.

    No, I would not recommend this to a friend