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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6638 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 6,638 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had to use because my son is rough on everything! Replaced with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard started acting up, We took to store and since same keyboard wasn't available anymore, $ money was refunded and we did purchase new different Keyboard. Fully wort the money pas for replacement plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned and replace a monitor without any issues.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love GSPGeek Squad Protection.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I've used replacement many times. Super userful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I shop at best buy is this great warranty. Devices these days aren't made to last very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Navyguy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them tranzfer gigabite of files from old desktop computer. I provided the portable harddrive that i purchased from them. A tually completed the job 2 days sooner then quoted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad suggested Coverage for my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a brand new TV and they asked if I wanted coverage for it? Of course, It’s always a good idea to have coverage on expensive products. You never know when you might break something on your brand new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is an excellent service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an excellent service that gives me the peace of mind i need when purchasing high end products from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly. Great experiences so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself dude!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase and keep squad protection plans. They are some of the hardest working professionals in this business and will happily help you with any technical issues or installation quandaries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty package money can buy at a store they've never denied my claims and have always helped me find the replacement item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have NOT had to use this service, but it's a comfort knowing it's there should I ever need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect keyboard~connects perfectly to my comput

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard connects to all of my devices and does its job well. I have large fingers and it helps me to type faster since the keys are huge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not protect your investments?!? It’s a great plan to help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option is given on electronics bought through Best Buy! When you put money into something it is always nice to know that they will back up what they sell if need to just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyboard. The keys feel nice and it is built well. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting geek squad warranty is very peace on mind on the product you purchase.. they can easily replace if something happen to your item.. so always get this plan

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Hope i dont have to find put how hood they are

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use,hopefully wont have to.....last headset lasted a few years....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to protect your electronics. A must for every purchase!! Iykyk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty cheap and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cheap piece of mind when it comes to any kind of warranty, easy fast and convenient

    I would recommend this to a friend