Customer Ratings & Reviews

Great value for a protection plan. I would definitely recommend

Very professional technicians. They know their job. They communicated with me at each level until the job was done.

Great service and quick device is working great and very useful

So far this is a very good option! We used the carafe to brew traditional drip coffee for the whole family this morning. I was happy with how long it kept the coffee hot. I made sure to only open the spout to pour. After an hour the coffee left in the carafe was still very hot. I will pay attention to the grind filter when using the K-cup feature. Hopefully Keurig has addressed and fixed any issue that may have existed here. This is our 3rd Keurig in the last 15+ years. Every previous unit has held up well! The last one did not need to be replaced. My wife just wanted the option to make a carafe full on the weekends.

Hopefully I never have to actually use this replacement warranty?

Geek Squad is as a good as they promise to be. They are an investment in your technology purchase you should buy to protect yourself.

My family breaks stuff all the time and I don't wanna gey upset if something happens

Haven’t had to use them yet for this product have in the past and very easy to deal with

"Geek Squad provided excellent service for my tech issue! The technician was knowledgeable, efficient, and friendly. They were able to resolve the problem quickly and effectively. I highly recommend Geek Squad for any tech-related issues you may have. They truly went above and beyond to ensure a positive experience. Thank you, Geek Squad!"

Came in handy when i washed my headphones! Worth the piece of mind!

When processing my return the geek squad was great! Fast, accurate, and caring!

The geek squad is actually very chill and very open to all questions. They also do remind you no question is a dumb question shout out to the Chicago Burbank. They always make it feel like home.

My tablet wasn't working but Geeks tried . But to no avail it just wouldn't come on. They did really put forth the effort.

Geek squad Plans are definitely the best plans on the market today

I bought warranty for my fridge and I have peace of mind

It depends on the product and brand , as for example for bose product they need to send to bose and waited more than a month without my product.

Came out to the house to deliver my new clothes dryer. Unhooked & hauled old dryer off & installed new one. Very pleasant friendly guy. Ive bought several items from Best Buy. Very nice products. Will continue buying from them. Easy payment with low or no intetest.

This hair straightener is just as amazing as I had heard. I love that it's cordless and the battery life is great, making it convenient for travel. It also offers three heat settings. Very user-friendly and easy to style my hair, such as making curls. I highly recommend it!

100 percent reliable and a must to have it you're an avid BBY shopper... especially for electronics.

I’ve bought a few Norelco razors from Best Buy over the years and have purchased the Best Buy Geek Squad extended warranty with each razor I get. I’ve had to use this warranty more than once and I’ve never had any issues replacing the razor with an equivalent one (or same model if still in production) and just pay the cost of the warranty again to insure the new razor. Norelco razors don’t seem to last for more than about 12-18 months so it’s definitely worth paying a few dollars more to get the warranty for peace of mind and convenience.