Customer Ratings & Reviews

Service reps listened to my concerns regarding my air fryer and that I wanted to return it. I had warranty with Geek Squad and I received a gift card. Very respectful and courteous.

The 2-Year Geek Squad Accidental Protection Plan at Best Buy offers peace of mind for your electronic devices. With this plan, you're covered against accidental damages, such as drops and spills, ensuring that your investments are protected. The Geek Squad team provides reliable and efficient service, making it a worthwhile investment for device owners.

I love geek squad because if you have the warranty Best Buy has their own extended warranty

Great working company makes stuff you buy more comfortable

I have a few of these items. Had them for a few years now. All of them still work properly and havent had any issues what so ever. Best infestment thus far. Would definitely recommend to anyone.

I feel so much better knowing that, because this was a gift, if something were to happen to it, that it could get taken care of. Peace of mind!

My TV stopped giving me a clear scree with my TV. It had shadows on my screen. I brought it in and they replaced it. I brought in my computer and had to have the hard drive replaced . They checked it over and replace it. They also put webroot on my computer and replaced the micro soft app I had installed in old hard drive.

With their protection plan all you gotta do is return the pieces lol. Its the bext protection plan. 10/10.

I had a great experience at this location and Michael young guy with glasses help me a lot for what i was looking for great service..

Buy the extended warranty!!! Don’t be one of these dummies who complain that they bought something and then didn’t like it and couldn’t return it… well don’t be a cheapskate and just pay a little extra for the added peace of mind in case you do have to return or exchange.

This product is excellent. Its large and looks beautiful. It cooks perfectly. It cooks your meats, veggies and sea food perfectly. The beats otjer more expensive than this. Highly recomended.

Definitely recommend getting the warranty. They will replace the item with no problem and there is no hassle

This item worked as described and is very awesomes

I am very thankful with Best Buy because every time I have an issue with any purchase there not questions ask I return and exchange for something else.

I have used Geek Squad for multiple items I have ordered in the past. But I Should've used this for a better and more improved air purifier. I wish they had something for filter replacements. Im going to have to go through the manufacturer LEVOIT for those filters that are ok in price.

I ALWAYS purchase this protection when i buy anything at Best Buy! The staff is helpful with any concerns that i may have.

Wonderful, productive, professional, ans great service

I have peace of mind with this insurance policy that my product is going to work.

The geek squad service is a must. It gives me such ease of mind knowing that if something is wrong I can get it fixed by knowledgeable people.

Absolutely amazing service. Unfortunately my TV couldn’t be fixed but they replaced it with no hassle.