Customer Ratings & Reviews

I’ve use this often on over the years for products that I question their reliability on. It has not let me down and have used it for cell phones kitchen appliances and computers. I have definitely been able to make this service worth my wild every time I bought it.

Will be easy to get a replacement for this or a refund

Best Buy Gave Me A Good Reason To Buy This Good Blender..They Have A Lot Of Products But Best Buy It's Very Precise..Thank You Best Buy.

Love this set. We use it often for different receipes from smoothies to complicated sauces.

ANYTIME YOU PURCHASE ELECTRONICS YOU NEED THIS FOR SURE

I would definitely recommend to purchase the replacement protection plan, now that I have purchased several items from Best Buy I have notice how by having peace of mind it allows me to enjoy more of the things I buy and worry less on the what if’s.

We really like it. This is a very versatile appliance. Really great for making toast, baking a pizza, chicken wings, etc. It also flips up to free up counter space. Also much more energy efficient than heating up a large oven.

I mean what else can you say about a free replacement? 5 stars baby

Their accidental replacement service offers peace of mind and the ability to know. It's something that functions it will be covered

Great machine! You have to play with the settings in-order to make a good espresso- which took me a minute. But once everything is set up, you’ll make the best coffee drink!

I had returned a previous item and canceled out the insurance on it.but bought another item the same day with the insurance for geek squad but I dnt see it on my order I do see were I paid for it but it doesn't show that I have it .how do I get the new insurance to show up on my account ?...mrs cruz

I hope to never need it, but I’m happy with the peace of mind it gives me knowing that I have it.

Great to have when purchasing products that need extended warranties! Used to always buy Geek Squad for each purchase now it is there automatically!

I always pay more to buy these geek squad warranties. I probably make use out of 75% of them so They generally pay off and are so simple to use. You bring device to store, tell them what’s wrong and then they check if there’s a replacement. If there isn’t, you get the full price paid back.

If you buy stuff from BestBuy often like I do, remember they offer awesome protection for your devices and in house service for big entertainment device. Geek Squad also replaces my personal home theater planners. They installed my TV and the Sonos soundbar in a no-show wire environment, very pleased.

I've learned the hard way to get this coverage. This covers accidents and the cost is based on the item that you buy so its not an outrageous extra fee to get this worry free protection. If it breaks just take it in to get it fixed or they will replace it. What more could you ask for?

I bought a Philips Espresso machine expecting a good quality espresso, but unfortunately it did not meet my expectations. The coffee comes out weak and watery, lacking body and strong aroma. Even after trying different settings and coffee beans, the result is still disappointing. The machine works and looks fine, but the espresso quality is far from what you would expect from a brand like Philips. Overall, it makes coffee that is just “okay” at best, not a real espresso. I wouldn’t recommend it to anyone looking for a rich and authentic coffee experience.

the agent changed the printer instantly without long process.

Any kind of item that I get that has a lot of moving parts or has a high likelihood of wear and tear I always get the awesome protection! Super easy to exchange and get a new on or get your money back! Btw you only get the amount back that you paid for! If it’s on sale you’ll only get what you paid for it?

Great service; they replaced my PS headphones, which broke without questions. This is a must to protect you electronic products