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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6979 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,979 reviews
  • Rated 5 out of 5 stars

    Speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was quick and efficient, and having the peace of mind knowing that my machine will be fixed or replaced is priceless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the best and worth the money+

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always worth the money.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great and either gets fixed or replaced. Patience is all you need if it has to be repaired and it will come back good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My coffee machine stopped working and I simply took it back to Best Buy and they exchange it for a new one with the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents swapped article after noticing it wasn't working, fast and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item and does what it is suppose to. Help at your fingers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with a small appliance while still under the 2 Year Geed Squad Replacement. No problem. We go the Cape Girardeau, MO store. Employees are always nice and explain everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection…Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection…if can afford it…it is actually the smartest part of your purchase. Returns or replacement are extremely fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worth every penny ready to place a new order for 2 more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they're doing. Well worth it and potential money saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked so well for my asthma!! The heater gets really hot. I Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned from the past to always get protection plans because they help out when your item doesn’t work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're Geek Squad, they literally can solve any problem you encounter and fix it, or help you fix it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're Geek Squad, they literally can solve any problem you encounter and fix it, or help you fix it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great thing to have this warranty Best Buy never gives you a hard time for returns. Very easy stress free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of geek squad. I used to work for Best Buy and I would always recommend any geek squad plan that had a replacement plan. Super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy without one...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Always Always get the replacement plan...there is no reason not to get it...can't afford the item...you won't be able to afford another if it breaks...this protects you.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad warranty because they've never failed me on prior warranty purchases. I highly recommend obtaining the additional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the Geek Squad Service, always reliable and easy if you need to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use this Total Tech coverage but it sure makes flying less stressful knowing if you have an accident, you are not completely out of a drone and all your money.

    I would recommend this to a friend