Customer Ratings & Reviews

Loved it !! This came in handy, usually I wouldn’t get warranty but it’s definitely a must now with most things I buy from Best Buy just in case . My machine started to make noise after much use over and over in which I only paid $17 to get it replaced with a brand new one !

I started buying geek squad protection with my refrigerator a few years back. Appliances including small appliances are just not the quality they used to be. This is definitely worth the cost. I just got this so I haven’t used it yet but I also know Keurig and I’m planning on having to use it in the future! Hopefully not, but the Geeks do a great job.

Worth the money & gives you a much peace of mind. Highly recommended.

Hopefully I won't need this however it does give me peace of mind knowing that I have it.

Initially I did not believe in paying extra for extended warranty. However, when my tea maker stopped working in less than 13 months I regretted for not buying the extra warranty. I certainly did for the replacement one.

Great item. Best Buy is a very cool place to shop.

I've had this air purifier for a good amount of time and I am super happy. Easy maintenance, great quality as I've had no problems! Would buy again... In fact, I bought my mom one also and she loves hers too!! (& she's picky lol)

Great service and got me all set up. Took my new coffee pot home and it made delicious coffee the best morning. Best Buy employees are always helpful in helping me pick a good product.

[Employee of bestbuy] Getting protection of all your items is a must is basically paying half the price for a new one when you bring it back or malfunctions I would recommend everyone get protection on their items

[Employee of bestbuy] Works amazing highly reccomend to the ladies who need s good razor

My experience with Geek Squad at Best Buy has been consistently excellent. Their knowledgeable staff and tech experts have helped me with everything from setting up new gadgets to solving complex computer issues. The Geek Squad Protection plans have also saved the day a few times. Their customer service is top-notch, making me a loyal Best Buy customer. Thanks, Geek Squad!

I buy warranties on all of my electronics. I've had to use my warranty on several items, including a mini fridge. You just bring your covered item in store, get either an exchange if possible or a refund. I've never had any issues with any existing warranty. Highly recommend Geek Squad.

You guys were amazing. Sorry I took so long to write a review, I just haven't had the chance. You took an embarrassing moment and made it better. Hint: Never buy your wife a practical gift for Christmas or any other time, except for a "just because we needed it" gift- GSH

With most of my electronic purchases i buy a warranty cause best buy has always had my back when i’ve needed to return something that just stopped working or is acting funny, really puts my mind at ease when i buy an expensive item cause i know if something goes wrong i can get another one or my money back.

This service is great and needs to be offered on more products not only can I take back broken electronics and either get them fixed or replaced, you don’t need the original box or a receipt everything is done digitally no more do you need to stock pile on receipts to then forage for them.

Woooow, am impressed. My Blender stopped working after one and half year, I returned it and got a full refund.

Quality Machine ! Easy to use and clean. Takes bit of time to learn all tips and tricks but worth it

I’ve had this air fryer for over 1 1/2 years. It’s been great. I use it every single day. The rubber stoppers for the basket degrade very fast. But other than that, it’s wonderful!!

Love it. I like the dual area and that i can cook two different items with each having its own temperature and time settings. User friendly.

Best warranty out there, I’ve had many lemons in my years of buying products and the Best Buy policy has been the most accessible.