Customer Ratings & Reviews

Wonderful, productive, professional, ans great service

Use geek squad service to install a new refrigerator from bestbuy. Came in an about few minutes, it was installed and ready to be use. Excellent service.

This service is excellent, especially for earphones. I have noticed that, for some reason, all the earphones I purchased tend to break quickly.

I have always trusted the shark brand and this purifier works great, however after a little after a year some of the numbers have stopped lighting up. Hard to read what it says for filter life, % numbers, etc. as only part of the number lights up. The light for auto mode doesn’t light up at all.

Why would you not buy this. Accidents happen all the time. This is mostly just in case an accident happens. It’s not about the quality of the product that hand.

I always purchase Best Buy's GSP (2-year or 3-year or longer if available) for any item I feel has a higher probability of breaking down within the specified coverage period. Never had any issues with Best Buy's GSP and will always keep coming back to it for however long it's offered!

You never know when you will need the service and I'm glad that I purchased it just in case

I recommend to buy insurance since it’s expensive product .

I love this part of Best Buy, I’ve always received excellent customer service when I have a problem with an appliance or any other item I bought.

It’s nice to know we can depend on the people to take care of the situation

Getting insurance on my items it the best decision. Best Buy is amazing at repairing and making the process extreme easy

I really like this product for its ability to create good espressos. Hard learning curve for first timers but its easy to use afterward. Itd be nice to have a grinder with it for the coffee beans but thats okay. Will use this all the time

I love geek squad because if you have the warranty Best Buy has their own extended warranty

Great for everything makes buying thing better because

I rarely get extended warranty except for Tv's but this product it is a must because i love airfloss but it doesn't last long(6-12 months) before it fails. The extended warranty is cheap and you can just get a new one when it does fail.

Geek squad always worth the benefits after the manufacturer's warranty has expired. No issue at the store or if the have to come to a location. Thank you.

Always great to have the peace of mind knowing you are protected by the Geek Squad. Have used numerous times in the past for various issues. Never a problem.

Got it for my husband about a year ago. He really liked it as it was comfortable to use, battery held for a long time, and he was able to use in and out of the shower. Would give 5 stars if it weren’t cause he still got nicked even while following the instructions and angle of cut.

I love the warranty, and I found it very effective. I love GeekSquad they can’t fix my product so I was able to exchange it with the warranty fulfillment process. Better than buying a whole new product again!

I had issues with my refrigerator and the Geek Squad was there within the days and not only was able to fix the problem but also took care of some other minor upkeep that was needed.