Customer Ratings & Reviews

My TV stopped giving me a clear scree with my TV. It had shadows on my screen. I brought it in and they replaced it. I brought in my computer and had to have the hard drive replaced . They checked it over and replace it. They also put webroot on my computer and replaced the micro soft app I had installed in old hard drive.

I have always trusted the shark brand and this purifier works great, however after a little after a year some of the numbers have stopped lighting up. Hard to read what it says for filter life, % numbers, etc. as only part of the number lights up. The light for auto mode doesn’t light up at all.

I would recommend everyone gets a replacement plan. Things break down. Geek squad gets you all the time. I love being able to go back into the store and get a replacement for the products I love.

I haven’t had a reason to use my Juicer insurance but I know if anything happens to it that I will be covered. Thanks.

It's a great service, real money saver, as repairing is impossible.

The warranty is amazing. Everyone should buy it for each of the products they buy with Best Buy

Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice.

Love the extra protection! Best Buy never disappoints!

Always best to back up your valuable purchases! Nice

This service is excellent, especially for earphones. I have noticed that, for some reason, all the earphones I purchased tend to break quickly.

Always great to have the peace of mind knowing you are protected by the Geek Squad. Have used numerous times in the past for various issues. Never a problem.

Got one for me and my spouse. This is a great device and the attachments that came with his and mind we are able to share the brushes to ensure we both have greater success when using the them.

I love this part of Best Buy, I’ve always received excellent customer service when I have a problem with an appliance or any other item I bought.

Im glad I got this replacement plan because I recently bought a faulty air fryer. I have to return it now because the heat stopped working a few months after date of purchase.

Geek squad always worth the benefits after the manufacturer's warranty has expired. No issue at the store or if the have to come to a location. Thank you.

I haven’t had to use it but knowing it’s available is great

Buy the extended warranty!!! Don’t be one of these dummies who complain that they bought something and then didn’t like it and couldn’t return it… well don’t be a cheapskate and just pay a little extra for the added peace of mind in case you do have to return or exchange.

It is always great to have this protection. It cones in handy when i need it the most.

It is always great to have this protection. It cones in handy when i need it the most.

Things happen gotta be prepared when you have kiddos