Customer Ratings & Reviews

I used it for my older iron box, it stopped working just few months before the replacement warranty expired .No questions asked and I was refunded the amount

My experience with the Geek squad has been awesome. It’s one particular technician that is always hands on , knowledgeable, helpful, supportive and provides satisfactory service when I go into the store for services

Great group, always take care of any issues, Ive had issues with different electronics over the years, definitely worth getting geek squad protection with every purchase, they're alot better than trying to deal with manufacturers warranty departments.

Having geek squad makes my life so much easier and truly appreciate them taking time to help

Always good to have extra protection. It hasn’t failed yet.

I’ve been very happy with this service and hope it continues. I’d especially recommend for a bigger purchase, a more expensive item or one that is a daily driver or gets heavy usage, I would always get this service. For my Dyson items especially as I haven't had the best luck with them working for long periods of time. So this service has provided me some comfort that my money hasn't gone to waste or been in vain.

The agents helped set up my iphone, quickly . They do good work

Very helpful they know how to represent customers.

This is gold! With some manufacturers having a plan of obsolescence this comes in handy if your purchase begins to fail in this two year window. When it comes to these plans though the more time you can buy normally the better. It has come in handy across several serial purchases. If you can't afford it at the time of purchase then consider delaying the purchase until you can.

I bought this level of Membership because things break quikers today. Glad I did. The K-Cup machine broke in less than a year.

Geek squad really backs up their promise. I love geek squad. I think I used it once with a Samsung TV!!! It doesn’t get any better than geek squad. A lot of companies say a lot of things but do they stand behind what they say ? Geek squad does. I have used them for a long time. They come through for you. 1000%. I trust them and you can to.

They are the perfect personnel for all your home and electronics installations.

The agents helped us when we bought a fridge at no cost!

The buttons on my old toaster oven become wonky after a year of use. Sadly, I didn't ket a protection plan for that. I put up with the issue for years. Got the plan for my new over, because it was the same brand and I wanted to be protected in case something happened again.

You should always buy warranty when purchasing electronics. I’ve used it multiple times and saved a lot of money if I didn’t get the warranty. Be smart. Spend the extra cash

The service was amazing,technician very friendly and reliable

Accident plan is always nice to get because it allows me to use my item without fearing having to purchase a brand new one if something happens.

Always nice to have the extra protection just in case something happens.

I recently invested in the Geek Squad 2-Year service for my electronics, and it has been a game-changer. The peace of mind knowing that my devices are covered for any unexpected issues is invaluable. The service is prompt, professional, and the technicians are knowledgeable. Geek Squad has saved the day more than once, making it well worth the investment. If you want reliable protection for your gadgets, I highly recommend Geek Squad. ⭐⭐⭐⭐⭐

I will always purchase the Best Buy warranties for appliances or large electronics. Worth every penny. I’ve used the warranties before and it’s been a smooth process. Couldn’t fix item so they gave me store credit for the original amount of the tv