Customer Ratings & Reviews

Geek squad really backs up their promise. I love geek squad. I think I used it once with a Samsung TV!!! It doesn’t get any better than geek squad. A lot of companies say a lot of things but do they stand behind what they say ? Geek squad does. I have used them for a long time. They come through for you. 1000%. I trust them and you can to.

Love that they will replace instead of returning to fix

This is gold! With some manufacturers having a plan of obsolescence this comes in handy if your purchase begins to fail in this two year window. When it comes to these plans though the more time you can buy normally the better. It has come in handy across several serial purchases. If you can't afford it at the time of purchase then consider delaying the purchase until you can.

The agent explained everything very well to me and was very precise

I purchased the Geek Squad accidental replacement just because I know by experience how convenience and true to what they offer Geed Squad is. I have had bad experience with a product before and the amount of care I receive from the Geek Squad in regards of my issue was surprising. Besides that I paid for the service, you never know how the service really is (speaking of customer service, knowledge of the product, etc) until you really need it. That good experience made me feel comfortable every time I have decided to purchase any geek Squad service. i 100% recommend them no matter how big or small your product is.

I’m glad I bought this. I always like to have my tech protected in case something happens outside of normal warranties!

Lasts two years good to have if needed in that time frame

Probably a good value, haven’t had to use it.the product works great.

It’s easy to fulfill. All you have to do is bring your old one in and they give you a new one.

I really love this machine. I had grown really lazy and was using a Nespresso for a really long time and I forgot just how much better a real espresso machine can be. This machine is really easy to use if you're a beginner and is really flexible if you're a seasoned barista. I've really enjoyed exploring different espressos and toying with the grind size and yield. It's always amazing when you dial it in just right and you get the best flavor out of the espresso. I wish the frothing arm had a little more power but it heats up fast and makes a great foam. It just takes a little long. Overall it's an awesome machine. The tamping mechanism and is amazing and consistent.

This is a great little air fryer, a tiny bit hard to learn at first but does it's job.

The Geek Squad is great. They always fix my problem.

Great products and help over years of services from all departments. Love it

Great package worth for the protection of your valuable appliances

It’s like any other insurance in your life. Better to have it and not need it than need it and not have it.

I recommend adding an extended warranty to pretty much anything that you spend mass amounts of money for. Reason being, I owned a Vizio 55” for 14 months (obviously only issued the general 1 year warranty, every manufacturer offers this). I've never experienced an issue with any previously owned merchandise becoming faulty. As soon as my Vizio tv went out (exactly 2 months after the original 1 year warranty ended) I told myself to ALWAYS purchase an extended warranty! It will be a savior in the end, and you will thank yourself if something happens to that very expensive toy you bought not that long ago. Rather than having to fork over the whole amount just to get yet a second device, and that whole time you could’ve paid the small amount of $50-$100 instead of $500-$2k towards the extended warranty. In the end, for my “new” tv I went with was an LG OLED 65”. Don’t get me wrong, Vizio is a great brand, but at the time (July 2020) Vizio hadn’t released an OLED tv yet.

Geek Squad is the best. They know their stuff about everything.

Reasonable insurance for 5 years for my new TV unit

Love the Greek Squad, The work on replace very fast. You are finished less than 20 min.

Excellent excellent excellent excellent excellent great excellent great excellent great job