Customer Ratings & Reviews

I’ll be honest I haven’t have to use the protection plan but I can guarantee if I didn’t have it, I would need it. That’s just the way it is!!

Best service for delivery, installation, and overall customer service. Very satisfied!

Best buy has the best purchase protection around. I encourage anyone buying any sort of small or large appliance get any sort of coverage

We still have not used this, however geek squad has always managed to fix all of my PC problems. It's worth to buy if you think it'll be damaged within the 2-year mark.

Ease of mind for the next two years, can't beat that.

I use the PlayStation controllers almost everyday and my controller eventually gets wear and tear. This is perfect if you game a lot and you don't want to spend $80 every time you need a new controller

Things break from time to time or just do not make the grade with workmanship. In times of need it is always a great choice to get the Geek Squad service. You can always count on BestBuy when it comes to service and customer support especially if you have this added protection to back you up. Recommended highly!!

Geek squad is good to have when you have a product that needs repair from accidents and other reasons. I bought a laptop from best buy and when the screen crack and I could no longer swipe my touch screen. Guess what? GEEK SQUAD fixed it and I was back in business. Geek Squad is a great investment.

10 out of 10, I’ve used these guys in the past and they have always been professional, courteous, fast, and good at what they do. Saved my I phone lol

Any "big" purchase or what I would consider something that could possibly "fail" during its service use, I always purchase Best Buy's Geek Squad Replacement warranty. I've used this warranty several times on my several of my products covered by it and never had any issues...I highly recommend it.

Always good to have them in your back pocket for needs

While I haven’t had to utilize the warranty yet, the other devices I have had warranties on with Geek Squad have always been honored. In fact, this warranty is being added to a printer that was replaced under a warranty - no problems. While HP had quit making our model, we upgraded for a few dollars more.

I really recommend this product for many purpose hh

Have not had to use it, hopefully the item will continue to work after this “accident protection” expires

I looove the Ninja coffe maker, its make our day everyday day, i am able to make a regular coffee, an ice coffee or cappucino, and I even can set up a time for thr brew to start at .my convenience

Love this machine. Helps out a ton with sore muscles from gym. Most times 45min to hour after using this on your sore muscles you dont even notice them any longer.

Awesome for my daily morning smoothies! Love the cup and lid option

I love my Keurig mini coffee maker! I am so glad that there is a warranty. This 2 year feel squad deal is great! I am so glad that my purchased has a back up! I haven't used it yet , but it's so nice to have just in case anything needs to be replaced. Thanks Best Buy !

They stand behind their product. Would aways purchase.

highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time