Customer Ratings & Reviews

highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time

The Geek Squad Warranty has saved me on 2 occasions recently on products that were both over a year old. Both being video game consoles and accessories. These get played hard and the warranty paid for itself when a problem happened. Glad I purchased it. No surprises.

A nice appliance to have and does not disappoint with the results. It was handy this past holidays as the blender section was though of possibly never been used.

I love the 2 yr accidental geek squad because if anything goes wrong they replace it. It’s what sets Bestbuy apart from the other stores and why I started shopping with them in the first place. Ty

The two-year Geek Squad Squad (extended) warranty was the reason why I returned the other one I purchased from a competitor store and bought this one!

This is a fabulous hair dryer. Does just what it says on the box. Quick drying, leaves hair shiny, low noise, good choice of speed/heat settings, long lead, and the attachments are good.

I had issues with my refrigerator and the Geek Squad was there within the days and not only was able to fix the problem but also took care of some other minor upkeep that was needed.

Geek Squad was quick to take in my Delonghi Magnifica Evo after grinder malfunctioned. A store credit was given without a hassle.

I would recommend everyone gets a replacement plan. Things break down. Geek squad gets you all the time. I love being able to go back into the store and get a replacement for the products I love.

I had returned a previous item and canceled out the insurance on it.but bought another item the same day with the insurance for geek squad but I dnt see it on my order I do see were I paid for it but it doesn't show that I have it .how do I get the new insurance to show up on my account ?...mrs cruz

I think it's helpful since they have replaced items for me that I had the protection plan on and so I think it's worth it.

Alway recommend getting geek squad with my purchases

Needed to replace and communication about options perfect timing and help

Got one for me and my spouse. This is a great device and the attachments that came with his and mind we are able to share the brushes to ensure we both have greater success when using the them.

If you buy stuff from BestBuy often like I do, remember they offer awesome protection for your devices and in house service for big entertainment device. Geek Squad also replaces my personal home theater planners. They installed my TV and the Sonos soundbar in a no-show wire environment, very pleased.

Def came in handy after the espresso machine I bought broke, I was able to replace it and move on from the bad purchase

Any kind of item that I get that has a lot of moving parts or has a high likelihood of wear and tear I always get the awesome protection! Super easy to exchange and get a new on or get your money back! Btw you only get the amount back that you paid for! If it’s on sale you’ll only get what you paid for it?

I have not needed to use it yet but I will if I need to…

I always pay more to buy these geek squad warranties. I probably make use out of 75% of them so They generally pay off and are so simple to use. You bring device to store, tell them what’s wrong and then they check if there’s a replacement. If there isn’t, you get the full price paid back.

I’ve use this often on over the years for products that I question their reliability on. It has not let me down and have used it for cell phones kitchen appliances and computers. I have definitely been able to make this service worth my wild every time I bought it.