Customer Ratings & Reviews

Bought coverage for a small kitchen appliance. Developed issues but product had been discontinued by BB. Geek squad offered a replacement product. Easy claims process.

You never know when you will need the service and I'm glad that I purchased it just in case

Geek squad has your back. I havent needed to use them for this product but i know if i need them they will be there.

Best thing you can do is purchase this replacement plan when you purchase any product at best It’s one of the best plans that Best Buy offers

Geek squad insurance so far I am liking it but we'll see what happens in time but if your person like me that really likes to protect your products this is the way to go

After soccer games works amazing well especially full power it hits all the spots.

Despite what Howard Clark says, we have always found Best Buy's protection plans to be helpful & we have used them more times than not. It's very rare we don't purchase one, given an opportunity.

Great service; they replaced my PS headphones, which broke without questions. This is a must to protect you electronic products

Absolutely amazing service. Unfortunately my TV couldn’t be fixed but they replaced it with no hassle.

I love geek squad because if you have the warranty Best Buy has their own extended warranty

Agents were extremely helpful and informative. Warranties handled through them leave me at peace and encourages me to buy from Best Buy for all of my tech products.

Nice knowing I have a back up plan Just in case....

Peace of mind is where it's at with a large purchase, and knowing I have that on our espresso machine is crucial. I always get the added protection on large purchases as BB always does the right thing and its never been a waste of time or money.

Perfect for unexpected technical issues. Good to know there someone to help over the phone or at the store

Loved this coffee pot couldn’t be happier with my purchase.

so far its nice i had it for almost 2 weeks and its spacious , cooks well and It looks realy nice on my kitchen

Getting geek squad protection is definitely worth it. I've already used it, and I'm very pleased with it. In the event that the product cannot be fixed, it is replaced with a brand-new one. The process was simple and quick!

This service is awesome. They get things done and they appreciate there’s customers

I love the best buy 2 year warranty it give peace and mind

[Employee of bestbuy] Love this, super easy to set up, clean & use! Only little hassle us getting the filter in but not a big deal. Def helps on a day to day in our home!