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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7000 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 7,000 reviews
  • Rated 5 out of 5 stars

    10 out of 10 service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have for anything top of the line service its absolutely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad service for higher ticket items. Helps to know I can fall back on it if needed, but Best Buy has stood by their products for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++ Geek Squad recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a no brainer you need to add it to your product. Did my replacement in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek squad program is amazing. They always take care of my needs anytime something should come up. They are courteous and prompt. I recommend their services to anyone and always recommend to get their warranties, they are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me an idea about my appliances and size selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always fantastic, I do not see why they need reviews

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    yes

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never leave the store without Geek Squad Protection on my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You absolutely have to have geek squad. It is the best protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good CS and really easy to use. Most items are 100% covered. I have used it for appliances and electronics.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not bad if you want a quick coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    depending on what kind of coffee you use, it can be a useful thing, it can't be a real espresso machine, but for quick coffee it's ok, I've been using lavazza for years, but this machine doesn't have the same taste as a real espresso machine...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Repair done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my computer issues. Dropped off computer for in store repair. They were quick and complete repair done and resolved computer problems.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Definitely recommend coming to this store for all your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved my problem fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love then..had to replace modem because it got hit by lightning and the process was so easy and simple...would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality nicely build and does it's job will buy again when it's time to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's Nothing like having insurance when things don't go just right or break down. We all can agree on that!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Godd deal on stuff that might die.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on my coffee maker -- they have a tendency to die me every few years and Best Buy always replaces it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend a little more save a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad insurance is definitely worth it. The ability to exchange at store or upgrade and use the cost of what you return to put towards the new purchase I get Geek Squad insurance all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protect is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The out of the best i spread the word to everyone to get geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t ask for more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good item. I was not disappointed. Until now it is still pretty good!

    I would recommend this to a friend