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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7054 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 7,054 reviews
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must with any machine you buy from there. I should have done it years ago, I would have saved money, headaches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, I would recommend this Geek Squad. They are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is official like a referee with a whist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the warranty is great they never denied a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guarantie is necessary in case something happens with the Product,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend 100%. Never had issues with staff. If something is not working properly they replace it or give me a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is that good guarantee you can change it for another one what happens with the equipment?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a main reason to choose Best Buy over amazon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind of the geek squad warranties! I can let my kids play with things, and know that if the item just stops working after a year or so, I can just bring it in and get a gift card to buy a replacement item - this is one of the main reasons I choose Best Buy over Amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if You need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use The Geek Squad, It is just nice to have a backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Conniedavid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great will buy again worth the money well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless. I always get geek squad and recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use when returning an item and it went quick and easy at the store and was able to purchase another same item that day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for high risk items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad plans. I think they will be doing away with them, but they've been a life saver for me for over a decade. That said, I'd only get it for high risk/high cost-repair items, or stuff from companies with notoriously poor customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the insurance on small items that I constantly use a lot. Like headphones. blenders. Washing machines. television. For the simple reason that I constantly use them a lot and stuff happens why deal with the headache. I’m buying peace of mind and all I have to do is says “here” they fix it or they gave me a new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Knew more than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable and and walked me through how to set up my new air purifier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy DOES stand by their warranty words

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often struggle with "should I or shouldn't I" purchase a service agreement or extended warranty. If I ever need it, will I really get what I think I should have (i.e. repair, replacement, no hassle). I have purchased agreements from Best Buy in the past and am pleased to say service agreements are easy to access and they always stand by their word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great buy if you just are unsure of a product or warranty, especially if it was maybe refurbished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Best buy warranty. If something goes wrong Best Buy has you covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fry quickly!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it enough yet to get a good gist of said product but so far it’s been very effective in my cheffing endeavors!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SERVICE WAS EXTREMELY USEFUL AND EFFECTIVE, IN TRUTH WE SHOULD ALWAYS BUY THESE TYPES OF SERVICES IN MOST STORES, TO BE BETTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not say enough about the Geek Squad warranty. It is why we shop at Best Buy. They have proven over and over that if something fails on the product they will stand behind their warranty package and make sure you are covered with a new item of like or money towards a new one.

    I would recommend this to a friend