Customer Ratings & Reviews

It is must when I buy any product from Best Buy to have geek squad protection and downloading on my product

I love this pot. I bought two of them. It can be used as a slow cooker or pressure cooker and many other functions. However one of the pots when I was using it as a pressure cooker, unfortunately the seal inside is not 100% firm so that the steam was leaking which led to the pot can't accumulate enough pressure so can't be used as a pressure cooker. I tried my second pot which worked just fine. So I returned one pot.

I hope to never need it, but I’m happy with the peace of mind it gives me knowing that I have it.

[Employee of bestbuy] The dartmouth store is the best geeks squad crew i have ever worked with!

Best Buy provides Nice service. Their customer service is the best. I go there often to buy any electronic devices.

[Employee of bestbuy] I always get Geek Squad protection or replacement on my expensive items or gifts. Ease of replacement or service.

I love this policy. Its easy to get a refund or exchange. I've used this for many years with different products.

Love this set. We use it often for different receipes from smoothies to complicated sauces.

[Employee of bestbuy] This warranty is super useful because if anything happens to my TV I know I can get it replaced easily

This is the best protection around. My original coffee maker purchase was guaranteed by this policy. I took the broken pot in and was given all the money back in a credit That is remarkable.

Had to use the geek squad warranty a couple of times over the years and I've never had a problem they replaced or repaired the product with no problem. It is well worth the cost witch is a decent price. It's one of the things you buy but hope you don't need.

Relieved to know I have extra time on my warranty!

Have yet to need this warranty. I would recommend this survey only if your records reflect customer has returned malfunctioned product.

Very good microwave, recommended and small for good spaces

Love the no BS concept of these plans. It doesn’t matter what goes out they will swap with no questions asked!

This was a warranty purchase. No longer buying items without a warranty. Just learned a very expensive lesson by not buying the warranty

Im fascinated by this product. It’s very easy to use. I’m in love with it!

So I bought this for a Chefman air fryer I bought for a friend’s family. I haven’t had a chance to use this because the product has been performing great, but it gives everyone a sense of ease that if anything happens that Best Buy will replace the product.

I put insurance on any item over $30. Best way to go! Never dissatisfied with Geek Squads SUPERIOR GUARANTEES!!! Try exchanging or returning to Walmart or Walgreens. Once you’ve delt with my geeks! You’ll never want to purchase — Anywhere else!

Accidents happen and having protection plan definitely worth the cost which is really low compared to other companies protection plans which can cost double and not cover what Best Buy does