Customer Ratings & Reviews

This service can be super useful, unfortunately Best Buy was misleading in how they helped me with it. I had an appliance with a warranty issue. Best Buy insisted on an in store exchange via their warranty because “it’s better” and promised since it was a warranty thing not an accidental damage the plan would transfer to the new one. THIS IS NOT TRUE. If you have an item in the manufacturer’s warranty for a covered issue - USE THAT WARRANTY. The plan will not transfer to the new one and you basically just paid for a warranty service you already got for free through the manufacturer. Corporate told me to go back to the store and speak to a manager to rectify the issues we had. In store gave me to a colleague, wouldn’t call a manager to help, and that rep told me too bad but he could “sell me a new plan if I wanted” I basically paid Best Buy for the warranty I had for free, lied about it, and they laughed in my face when I asked questions about it. So this can be a good service - but make sure it’s not in warranty first otherwise you’re just giving Best Buy a donation.

A must always have, you need this for every purchase. You won't regret it. Is better have it then don't.

The terms and conditions of the protection agreement were easy to understand, and they were equally easy to book-keep.

Amazing service and they are always friendly. I have no complaints.

I always purchase the warranty whenever im buying some electronics because we never know the product if going to last long

Excellent air fryer...... Best for beginners........

Works like majic. And runs smoothly. Food for a large household

Great product worth every penny ready to place a new order for 2 more

The best Value warranty that I ever buyer before. Thank you Best Buy to offer me this warranty

Worked so well for my asthma!! The heater gets really hot. I Love it!

Geek squad plan is very good and extra protection. Its good to have it with little extra money but iys worth it.

The geek squad coverage has helped me out several times with tech support or flat out item replacement when something went wrong. Definitely worth investing in it to protect your tech and gadgets.

It's a warranty. I hope I never have to use it. But If I do, I know that it will be well worth the purchase. Buy it for those expensive items

I’m so happy whit this ninja product work so well and o used every single day!!

Excellent service. Prompt replacement on small broken appliance and friendly service. Highly recommend for all purchase.

[Employee of bestbuy] grest way to relieve any worry of needing to replace any of your electronics

The pitcher was cracked when we took it out, no problem, replaced it with a new unit

The Geek Squad services are great, and they help if you have any problems with your devices.

The Geek Squad services are great, and they help if you have any problems with your devices.

I have never used it but it is still always worth getting just in case