Customer Ratings & Reviews

The service was amazing,technician very friendly and reliable

I really love this machine. I had grown really lazy and was using a Nespresso for a really long time and I forgot just how much better a real espresso machine can be. This machine is really easy to use if you're a beginner and is really flexible if you're a seasoned barista. I've really enjoyed exploring different espressos and toying with the grind size and yield. It's always amazing when you dial it in just right and you get the best flavor out of the espresso. I wish the frothing arm had a little more power but it heats up fast and makes a great foam. It just takes a little long. Overall it's an awesome machine. The tamping mechanism and is amazing and consistent.

I bought this level of Membership because things break quikers today. Glad I did. The K-Cup machine broke in less than a year.

Always nice to have the extra protection just in case something happens.

Great geek squad! They make the claims so easy and painless.

I love the kitchenaid we got this for a friend that like the color red in kitchenaid

I’ve been very happy with this service and hope it continues. I’d especially recommend for a bigger purchase, a more expensive item or one that is a daily driver or gets heavy usage, I would always get this service. For my Dyson items especially as I haven't had the best luck with them working for long periods of time. So this service has provided me some comfort that my money hasn't gone to waste or been in vain.

Accident plan is always nice to get because it allows me to use my item without fearing having to purchase a brand new one if something happens.

You should always buy warranty when purchasing electronics. I’ve used it multiple times and saved a lot of money if I didn’t get the warranty. Be smart. Spend the extra cash

Excellent. Friendly, mannerly, and very knowledgeable.

It best to have a geek squad membership due to all the answers and assistance you get. Geek squad is the truth.

Drop a few more dollars for this. The ease of mind not having to worry about the fine print.

Buy the warranty. Just do it and don't forget that you have it. You hope you never need it, but when you do you'll be glad to have it.

This is gold! With some manufacturers having a plan of obsolescence this comes in handy if your purchase begins to fail in this two year window. When it comes to these plans though the more time you can buy normally the better. It has come in handy across several serial purchases. If you can't afford it at the time of purchase then consider delaying the purchase until you can.

I absolutely love this juicer. It sucks out ALL the juice from the fruits and veggies. The pulp is very dry and is easy to bump.

Geek squad really backs up their promise. I love geek squad. I think I used it once with a Samsung TV!!! It doesn’t get any better than geek squad. A lot of companies say a lot of things but do they stand behind what they say ? Geek squad does. I have used them for a long time. They come through for you. 1000%. I trust them and you can to.

this guys are the best, good customer service no hidden fees

The buttons on my old toaster oven become wonky after a year of use. Sadly, I didn't ket a protection plan for that. I put up with the issue for years. Got the plan for my new over, because it was the same brand and I wanted to be protected in case something happened again.

Love how small this heater is! It does a great job warming up my studio apartment. Plus the options for how hot and how long to run it are very simple and easy to use. I would definitely recommend this little heater to everyone!

I will always purchase the Best Buy warranties for appliances or large electronics. Worth every penny. I’ve used the warranties before and it’s been a smooth process. Couldn’t fix item so they gave me store credit for the original amount of the tv