Customer Ratings & Reviews

have not had to use it yet but the price was reasonable for item protection

Quite honestly, if you don’t purchase this product you are making a mistake! I know it can be hard to spend extra money on a insurance type product but it will only take one time for any of your products from Best Buy to need repaired and you will more then pay for it. Even though Best Buy is known for selling quality products, chances are at some point you might have a problem with it and it is always after the factory warranty is out of date. Every product in my home came from Best Buy and this covers everything! Be sure to check in to it because for the money it really is a great value and for sure it will put your mind at ease just in case you have a problem!

I have had no issues with the product or the service provided.

It really is wirth it when you get the replacement coverage at BB. Over the years, I've had to use it 2 or 3 times and it's so little, but covers so much. With Best Buy, there's never any hassle. I jist had my favorite Keurig Coffee maker go out on me. I took it back to BB...(after a year and a half) and they fully refunded me. I got another Keurig and paid the difference!

Amazing buy, they keep their word and fix it right away. Great communication.

You should always buy warranty when purchasing electronics. I’ve used it multiple times and saved a lot of money if I didn’t get the warranty. Be smart. Spend the extra cash

When I need something to fix they answer right away

We buy any of our appliances (small and large) and electronics from Best Buy. We love their rewards program and really love the Geek Squad accidental replacement plans. We have had a few items fail over the years, and the Geek Squad has always stood beside their guarantees. Their newer offering is just not what we cared to get after reading the fine details. We hope they will always have the Geek Squad replacement plans! (I didn't buy the large 17" size scanner I wanted because they didn't have offer this plan for it $600+ price tag)

So far this is a very good option! We used the carafe to brew traditional drip coffee for the whole family this morning. I was happy with how long it kept the coffee hot. I made sure to only open the spout to pour. After an hour the coffee left in the carafe was still very hot. I will pay attention to the grind filter when using the K-cup feature. Hopefully Keurig has addressed and fixed any issue that may have existed here. This is our 3rd Keurig in the last 15+ years. Every previous unit has held up well! The last one did not need to be replaced. My wife just wanted the option to make a carafe full on the weekends.

I love being able to have the warranty just in case

I bought this level of Membership because things break quikers today. Glad I did. The K-Cup machine broke in less than a year.

Geek squad is the best they now what’s up. Always the nicest.

Accident plan is always nice to get because it allows me to use my item without fearing having to purchase a brand new one if something happens.

I mean it’s insurance. Can’t go wrong. I have had geek squad before and from my experience they have always resolved any issues. Actually, I only had to use it once for a device from work and they did amazing work in a timely manner. Not many of the products I’ve purchased from Best Buy need servicing. I still have things from 2016 that work just fine!

Having geek squad makes my life so much easier and truly appreciate them taking time to help

Investing in the 2-Year Accidental Geek Squad Replacement was hands down the best decision. Accidents happen, and knowing I'm covered for mishaps is a game-changer. The process is seamless, and the Geek Squad team is a lifesaver. It's more than a warranty; it's peace of mind. If you're debating, don't. Your cooker deserves the extra protection, and you'll thank yourself later. #TechGuardian #GeekSquadWin

HELLO, YOUR PRODUCTS ARE VERY GOOD....HOWEVER SOME MANUFACTURERS DO MAKE MISTAKES.SO I BEST BUY AN INSURANCE THAT OFFERS ME A GOOD PRICE...THANK YOU, MOST SINCERELY RC IN NYC

Buy the warranty. Just do it and don't forget that you have it. You hope you never need it, but when you do you'll be glad to have it.

[Employee of bestbuy] Nothing better than knowing if anything happens my product is protected!

It’s good to have even though I’ve not yet found myself with the need to use it. However, it does bring peace of mind knowing that my item is covered beyond the manufacturer’s warranty.