Customer Ratings & Reviews

We buy any of our appliances (small and large) and electronics from Best Buy. We love their rewards program and really love the Geek Squad accidental replacement plans. We have had a few items fail over the years, and the Geek Squad has always stood beside their guarantees. Their newer offering is just not what we cared to get after reading the fine details. We hope they will always have the Geek Squad replacement plans! (I didn't buy the large 17" size scanner I wanted because they didn't have offer this plan for it $600+ price tag)

It’s easy to fulfill. All you have to do is bring your old one in and they give you a new one.

Quite honestly, if you don’t purchase this product you are making a mistake! I know it can be hard to spend extra money on a insurance type product but it will only take one time for any of your products from Best Buy to need repaired and you will more then pay for it. Even though Best Buy is known for selling quality products, chances are at some point you might have a problem with it and it is always after the factory warranty is out of date. Every product in my home came from Best Buy and this covers everything! Be sure to check in to it because for the money it really is a great value and for sure it will put your mind at ease just in case you have a problem!

It’s like any other insurance in your life. Better to have it and not need it than need it and not have it.

The Best Buy employee was so kind and polite.She answered all my questions and was very knowledgeable.The experience was hassle free and and my expectations were met by her prompt and kind service.Thank you so much.

Helped me saved so much on items that would break down after certain amount of time. I strongly recommend customers getting this to protect themselves from low quality products that are at no fault to Best Buy.

2 year plan. Exactly what you expect for a protection plan.

This is a great little air fryer, a tiny bit hard to learn at first but does it's job.

I love it. Best Buy is always been the best for me personally never have a problem with them or their service.

great brand, fast delivery, good quality, low price

Geek squad help me work and get it up running in no time. They are great people to work with and understand that all people are not smart with technology. Give them a try, you will not regret it.

Opting for the 2-Year Accidental Geek Squad Replacement has been a lifesaver. It offers peace of mind knowing my tech is covered against unexpected mishaps. Geek Squad's efficient and hassle-free replacement process ensures I stay connected without the stress of unexpected repair costs. It's a smart investment that has proven its value, providing an extra layer of protection for my gadgets.

The agent explained everything very well to me and was very precise

So far this is a very good option! We used the carafe to brew traditional drip coffee for the whole family this morning. I was happy with how long it kept the coffee hot. I made sure to only open the spout to pour. After an hour the coffee left in the carafe was still very hot. I will pay attention to the grind filter when using the K-cup feature. Hopefully Keurig has addressed and fixed any issue that may have existed here. This is our 3rd Keurig in the last 15+ years. Every previous unit has held up well! The last one did not need to be replaced. My wife just wanted the option to make a carafe full on the weekends.

Probably a good value, haven’t had to use it.the product works great.

Excellent excellent excellent excellent excellent great excellent great excellent great job

Great products and help over years of services from all departments. Love it

Love the Greek Squad, The work on replace very fast. You are finished less than 20 min.

Love that they will replace instead of returning to fix

Lasts two years good to have if needed in that time frame