Customer Ratings & Reviews

Geek squad has been a savior when it comes to my younger child's tablet. If it was not repairable geek squad did not try and sale me but offered to replace his tablet with a small up fee. Which was better than paying for a complete new one

The warranty covered my coffee pot. Without the warranty I would have been buying another coffee pot.

Great value for a protection plan. I would definitely recommend

Great service and quick device is working great and very useful

Hopefully I never have to actually use this replacement warranty?

Came in handy when i washed my headphones! Worth the piece of mind!

The Geek Squad is great. They always fix my problem.

[Employee of bestbuy] Best service ever! Bestbuy sells the best products! I purchased a Dyson air wrap for my daughter and it did not disappoint. Although it stopped working and kept shutting down when she used it. Thank god I I had purchased a 2 year warranty on the Dyson. Very happy with Dyson and the vacuum I purchased.

My AirWrap stopped working, and I was able to trade it in for the newest model because of this warranty.

The agents are readily available and I know this because I used it for my Air Fryer that gave up on me and they happily replaced it for me since it was unfixable.

Great service and well worth the price. I’ve had to utilize it for a few replacements over the years.

Getting a 2-year warranty for this price was amazing. I hope I don't need to use it but I feel so much better about my purchase because I have it. I used it for a cooking appliance because, unlike a computer or phone, it's very basic it usually just needs to heat and will not receive software updates. It just makes sense to buy the warranty.

We had a large tv from Best Buy with Geek Squad service and when it needed service, the technician came to the house and checked it. The first service call was prompt and he brought one board with him based on our problem description, but we had to wait a week for the other board needed. They did fix the tv in home and other than the delay everything was very easy with the process.

For peace of mind i got this because the amount of the appliance i bought wasn’t cheap. So far, so good

Its great to know if there's anything wrong with your purchase, you can always return them without any problem.

Geek squad Plans are definitely the best plans on the market today

very easy to use if you have a problem. i got a full refund for a router that went b

Reasonable insurance for 5 years for my new TV unit

Bought for an oven roaster which broke about a year after purchase for no reason, just suddenly stopped working and was able to get a full refund, the prices went up so it was hard to get similar priced oven but refund is better than nothing

I have not had to use the squad yet but I am truly glad to know that all I have to do is make a appointment to get service , or come in store