Customer Ratings & Reviews

I got the geek squad warranty because I always get a warranty on any electronic products. I have only had to use a warranty twice, ever. Its better to have it and not use it, than wish I had bought it when I could if I do need it. As long as the product I am buying is expensive and not like a $10.00 toaster, I will always buy the warranty.

I recommend 100%. Never had issues with staff. If something is not working properly they replace it or give me a refund.

This machine changed our lives. It has made coffee time at home amazing. Heading to work in the morning nice cup of fresh coffee with an expresso. Ready to start our day. Simple to operste and easy to clean.

You never know when you will need a warranty, but when something fails, you’ll be glad you had it like I was.

I had wonderful service and all the workers were very perfessional. I want to give Chris the manager from the Middletown, NY Bestbuy for his compassion and perfessional thank you so much. Keep being a great leader. Thank you

Excellent! Geek squad gives me rapid solution for my washer that I tough was damaged, but no.

This is the best coffe maker I have ever had. I love it!

Gear to have. My ice maker broke before a years time. I took it to the Geek Squad , since my ice maker was not in production any more they gave me an option to either get one of equal value or full refund.

I always get the protection geek squad service save me lots of money over the year with my son is a must have lol!!

Excellent customer service needed to do something called me for permission and got it done

Great little appliance that does an amazing job whipping up smoothies in no time and requires minimal storage. Goodbye old school blender. Love the lids and containers that it comes with.

Always get the warranty for expensive appliances and high-end things.

I feel geek squad is something that you must have and must always get. Accidents happen or things may go wrong with your product and instead of buying a whole new one you can just take out to Best Buy go to geek squad and have them look at it. If it is fixable then they will fix it and if they can’t then guess what happens they replace it. That is Great and you can always know that you will have the best out of your product no Matter what it is

Had to use when returning an item and it went quick and easy at the store and was able to purchase another same item that day

I love this insurance because it makes me feel more confident that if my device crashes or stops working I get a brand new one, I recommend it 100 percent.

Great to have of needed. Haven’t had to use it in my newest purchase but no issues with receiving store credit or getting a replacement on previous purchases

I like to buy extra protection. Give you a peace of mind

Haven’t used it enough yet to get a good gist of said product but so far it’s been very effective in my cheffing endeavors!!!

Great item. Best Buy is a very cool place to shop.

Do like this fan but it quit working on the low and medium speed after 5 weeks and only the high speed worked, on top of that it squeaked when it went up and down, thank goodness I paid for the geek squad replacement Insurance. They are sending me a new one.