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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6984 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,984 reviews
  • Rated 5 out of 5 stars

    It's worth the $.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always worth the benefits after the manufacturer's warranty has expired. No issue at the store or if the have to come to a location. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they are extremely knowledgeable about all the products I have brought in for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gets you right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend everyone gets a replacement plan. Things break down. Geek squad gets you all the time. I love being able to go back into the store and get a replacement for the products I love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take this program for any imperfection in my audios during its useful life. Very necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad replacement plan is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad I got this replacement plan because I recently bought a faulty air fryer. I have to return it now because the heat stopped working a few months after date of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Geek Squad for years and they have served me well on many items. I don't usually need replacement of Best Buy items but when I need assistance I don't have any problems. On a refrigerator gasket, it was done twice and they extended the coverage for the new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alittle slow but gets the job done. Thank goodness I got the warranty, it broke after daily use approximately 5 months in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help with all my needs! Very friendly and educated people

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection for my Air fryer

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best product protection warranty out there . Best Buy makes it so easy to replace your products .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the plan. I work for Best Buy, however my opinions are my own and do not necessarily reflect Best Buy Policy. Yes I work here and yes I always get the plan if available. I'm not a plan buyer as a rule, but I never pass up the opportunity with Best Buy plans as they are straight forward and provide excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the plan. I work for Best Buy, however my opinions are my own and do not necessarily reflect Best Buy Policy. Yes I work here and yes I always get the plan if available. I'm not a plan buyer as a rule, but I never pass up the opportunity with Best Buy plans as they are straight forward and provide excellent value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service haven’t had an issue with them they are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and were able to assist me. Thank you guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for me and my spouse. This is a great device and the attachments that came with his and mind we are able to share the brushes to ensure we both have greater success when using the them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year BestBuy protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy at least the two year protection plan. I have used to two many times over the last few years because they just don’t make products like they used too. To keep the price down they will used less costly parts. The good news is that most electronics cost way less than they used to. But buy a plan to play it safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best coffee makers I have bought!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can have an espresso or a full pot of coffee with just one machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    9/10 would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my husband about a year ago. He really liked it as it was comfortable to use, battery held for a long time, and he was able to use in and out of the shower. Would give 5 stars if it weren’t cause he still got nicked even while following the instructions and angle of cut.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay for warranty on most of my stuff and it pays for itself, this holiday I purchased Geek squad for my Airfryer and my Ninja outdoor electric grill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfy with protection plan and secure, will recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja juicer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to replace my 5 year old juicer and this is exactly what I needed, easier ton clean and even more powerful than my previous machine.

    I would recommend this to a friend