Customer Ratings & Reviews

The insurance is great to have I broke my coffee glass portion and could find a replacement for it so I took the coffee machine back to best buy they replace my machine. I'm happy that I had the ins. I didn't have wait for the warranty to replace it.

It is very effective. I was impressed by the quality and the professionalism of their work in diagnosing and repairs. I know it depends on issue at stake, but trust me it is worth working with Geek Squad

Highly recommended to protect all your electronics. They never break but when they do, it’s as easy as going to Best Buy and getting the situation handled with no money out of pocket

I always get geek squad service when available. They are very knowledgeable. If I have a problem I can call and get answers. They can usually walk me through the problem and fix it. Or I can bring the product in, get it fix or replaced at no charge. No hassle.

I always buy extended warranties on my products just in case something happens they are very handy and definitely worth the money

The Geek Squad Replacement is unbelievably good! We highly recommend this service!

We have gotten this kind of insurance on all of our appliances from Best Buy never had a problem and they always fix what’s broken or replace what can’t be fixed.

Good while it lasted… It only lasted like 6 months.. it would not warm up after that.. but to be fair I did use it a lot those 6 months.

Love BB’s Geeks Squad. This is the only store I know that has the best insurance plans without any form of hassle. I only buy my items here for the insurance and service of course.

I recommend to buy insurance since it’s expensive product .

The experience with geek squad was very interesting and the team was able to make some great progress.

Had issue with my granddaughter laptop and took it to Geek Squad, dropped it off in no time and was on my way. It was back when they promise and it works great. Customer service was great, appointment was on time and the techs were very knowledgeable and friendly.

Low cost replacement plan. I have not yet had the need to use this but I am pleased to have this extra protection on the air fryer that it covers. I am very pleased with the air fryer and glad to have peace of mind that I will have it for some time to come.

I always get Geek Squad because Best Buy in my opinion has the best customer service and technical help when it comes to any device. It’s a no brained! Having Geek Squad has saved me EVERY TIME. I’ll always get it!

Wonderful, productive, professional, ans great service

The agents helped set up my electronics and fix my electronics when needed. The agents had pretty good customer service but could've been better. Everytime I go, I always have to repeat myself but at the end of the day they do what I ask.

This service is a must. I purchased this with all appliances and it is well worth the value.

I haven’t needed to use the geek squad service for my mixer (and hopefully won’t have too), but I’m happy that I have it in case any thing occurs threw out the year. I love how easy it will be to bring it in and have it tended too.

I Love Best Buy Because I Tell Any And Everybody I Know That Best Buy Has The Best Warranty For A Good Price. Also You They Never Give You A Problem When You Bring Something In That Is Giving You A Problem. They Just Exchange It, No Questions Asked.

I mean what else can you say about a free replacement? 5 stars baby