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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7046 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 7,046 reviews
  • Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this coffee maker whether you making 2 cups or you’re making 16 does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for a reasonable price is worth it for small this appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the comfort we get from having warranties on our devices and appliances. We have not experienced any issues with returns or getting the help we need. I would highly recommend getting a warranty on your more expensive purchases.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I've had the 24-month Geek Squad Protection plan for a while now, and it has provided some peace of mind. knowing that the plan will be there when I'm ready to use it. It's nice to have that extra layer of support and assistance when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty service and efficient, works exactly what do you need to cover your new product?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Keurig one which leaked most of the time. This one is perfect for me. I would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Time Buying An Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a warranty. It was at a good price and I decided to buy it. I would recommend getting a warranty if the cost is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased many BestBuy products during 2023 and haven't had to contact them for Geek Squad support on any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great coverage insurance for what may happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always use on my network equipment with no issues at all over the years will see if it goes as well on small appliances which it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad built my gaming PC to perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always experiment great customer service when doing business with Geek Squad. Would recommend 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost replaced my juicer no questions asked when I dropped the pitcher and it broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always necessary getting warranty if anything goes bad you have something to rely on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are always wonderful. Can't go wrong. Rather be covered than not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad service for higher ticket items. Helps to know I can fall back on it if needed, but Best Buy has stood by their products for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and good customer service. Answer questions thoroughly and very responsive to our needs. Awesome job

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Mind at ease with protection plan added.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Don’t have to worry that your purchase goes up in smoke if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When in doubt, get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this on some of my items and have used it. Replaced items with ease. Though it is unfortunate that I have to pay extra because it is such a hassle for the product companies and best buy to honor their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An extra bonus of protection on your purchaasese

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have it.You never know when you will be glad you have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for Higher End Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it. Never know what could happen! Geek Squad is good in making sure the costumer is satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is well worth the money because you never know when something goes wrong or you have a mishap

    I would recommend this to a friend