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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7048 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 7,048 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad make sure its done right the first time. The only suggestion I would make would be if you are using them to connect your home theater then make sure premium connections are used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection…Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection…if can afford it…it is actually the smartest part of your purchase. Returns or replacement are extremely fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Great customer service. Easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REFUND WAS EASY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several extended warranties in the past and never had to use but once. It was very easy. I returned the defective product, picked out another and was given a refund that was equal to the original cost.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection plans are always the Best Buy to keep your items insured of any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call to make a warranty claim rep was very professional and helped point me in the right direction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was quick and efficient, and having the peace of mind knowing that my machine will be fixed or replaced is priceless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Executive Director

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device easy to navigate at every location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If its an appliance, buy the protection. It will go bad one day and you will regret not buying the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you can fix it yourself, always get the geek squad coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when needed, hopefully you won’t need it though. lol

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I live using all my appliances!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love all the procuct that i got from bestbuy specially my food processor its also easy to use and it’s durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it to me have courage you can’t go wrong. Why spend more when covering your product is better because then you get it for free or fixed for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My coffee machine stopped working and I simply took it back to Best Buy and they exchange it for a new one with the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty service offered by any retailer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a necessity for this Keurig. These models go out so easy. What can you expect though, they ARE the cheapest model are they not? So get the prot plan if you get the cheap models and your covered. Lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have service. Better than the customer service. It will save you a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my girl friend loves it. she said best gift ever. it is better than me. ^^

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always ase the 2 year geek Squad Replacement on all electronics I purchase at Best Buy because if the product breaks or needs to be replaced, there is never a problem doing so. It is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! They have been amazing with any questions I have ever had with any of my products and if there had ever been a reason to call them with any problems, they come out and make sure things are fixed.

    I would recommend this to a friend