Customer Ratings & Reviews

There is no way I would live without Best Buy’s insurance plan. They are the best of the best.

My cats didn't like it where I left my indoor griller,they knock it to the floor in the middle of the night. All I had to do,was bring it to closer Best Buy,that was it. The only bad thing is you need to buy it again,if something goes wrong with the item,you need to replace it. It was on sale,but the price for the griller was $60.00 (regular price). So got brand new griller for less than $6.00!! The 1st one was less than 6 months old,when it met my cats,they won!! LoL! No hassle returns,just packed it up,no appointment necessary, the price for it,goes according to the item,the higher the price the more you paid for it.

Good value for my family. I hope if I need to use this service it will be as easy as everything else has been with Best Buy.

This is the best airfryer/grill!! It saves so much time and everything we’ve cooked has turned out delicious!! If you are considering this purchase, just don’t!!

Love that they will replace instead of returning to fix

It’s useful to take service when you get any problem it’s work more than new product need to take the things which you buy don’t forget

The agent explained everything very well to me and was very precise

Lasts two years good to have if needed in that time frame

Geek squad really backs up their promise. I love geek squad. I think I used it once with a Samsung TV!!! It doesn’t get any better than geek squad. A lot of companies say a lot of things but do they stand behind what they say ? Geek squad does. I have used them for a long time. They come through for you. 1000%. I trust them and you can to.

I’ve been very happy with this service and hope it continues. I’d especially recommend for a bigger purchase, a more expensive item or one that is a daily driver or gets heavy usage, I would always get this service. For my Dyson items especially as I haven't had the best luck with them working for long periods of time. So this service has provided me some comfort that my money hasn't gone to waste or been in vain.

Probably a good value, haven’t had to use it.the product works great.

I’m glad I bought this. I always like to have my tech protected in case something happens outside of normal warranties!

This is gold! With some manufacturers having a plan of obsolescence this comes in handy if your purchase begins to fail in this two year window. When it comes to these plans though the more time you can buy normally the better. It has come in handy across several serial purchases. If you can't afford it at the time of purchase then consider delaying the purchase until you can.

It’s easy to fulfill. All you have to do is bring your old one in and they give you a new one.

This is a great little air fryer, a tiny bit hard to learn at first but does it's job.

The Geek Squad is great. They always fix my problem.

I purchased the Geek Squad accidental replacement just because I know by experience how convenience and true to what they offer Geed Squad is. I have had bad experience with a product before and the amount of care I receive from the Geek Squad in regards of my issue was surprising. Besides that I paid for the service, you never know how the service really is (speaking of customer service, knowledge of the product, etc) until you really need it. That good experience made me feel comfortable every time I have decided to purchase any geek Squad service. i 100% recommend them no matter how big or small your product is.

Great products and help over years of services from all departments. Love it

Great package worth for the protection of your valuable appliances

I really love this machine. I had grown really lazy and was using a Nespresso for a really long time and I forgot just how much better a real espresso machine can be. This machine is really easy to use if you're a beginner and is really flexible if you're a seasoned barista. I've really enjoyed exploring different espressos and toying with the grind size and yield. It's always amazing when you dial it in just right and you get the best flavor out of the espresso. I wish the frothing arm had a little more power but it heats up fast and makes a great foam. It just takes a little long. Overall it's an awesome machine. The tamping mechanism and is amazing and consistent.