Customer Ratings & Reviews

Excellent product.............................................................................................................................................................................................

Its great to know if there's anything wrong with your purchase, you can always return them without any problem.

I didn’t use this one but I have used it in the past. It is worth it.

"Geek Squad provided excellent service for my tech issue! The technician was knowledgeable, efficient, and friendly. They were able to resolve the problem quickly and effectively. I highly recommend Geek Squad for any tech-related issues you may have. They truly went above and beyond to ensure a positive experience. Thank you, Geek Squad!"

The Ninja BN801 Kitchen System is a game-changer! With 1400 watts and 5 functions, it blends, chops, and more with ease. Perfect for smoothies, sauces, and meal prep. Highly recommend for any kitchen

Bought this for my Boyfriend’s birthday. This towel warmer was wonderful… for about 4 months. Completely quit working. I had read similar reviews that stated this problem but thought I would try it anyway since sharper image is supposed to be a reputable brand. His birthday was in July of this year and it started giving us trouble in October. Light started turning purple and the warmer would not shut off. We would have to unplug it to get it to shut off. Now light is blue but the power button isn’t even on (refer to photo) will turn purple at some point and just sit like that! And it’s not warming and will stay on until we unplug it to get rid of the light! Do yourself a favor and believe this review and others that state they have this issue. DO NOT BUY unless you want to waste $150!!!

The insurance for your product, excellent option.

We buy any of our appliances (small and large) and electronics from Best Buy. We love their rewards program and really love the Geek Squad accidental replacement plans. We have had a few items fail over the years, and the Geek Squad has always stood beside their guarantees. Their newer offering is just not what we cared to get after reading the fine details. We hope they will always have the Geek Squad replacement plans! (I didn't buy the large 17" size scanner I wanted because they didn't have offer this plan for it $600+ price tag)

Only had to use it once, but it gave me a quick turnaround time and excellent service!

have had other grills but the fact is this one is the best

Came out to the house to deliver my new clothes dryer. Unhooked & hauled old dryer off & installed new one. Very pleasant friendly guy. Ive bought several items from Best Buy. Very nice products. Will continue buying from them. Easy payment with low or no intetest.

This hair straightener is just as amazing as I had heard. I love that it's cordless and the battery life is great, making it convenient for travel. It also offers three heat settings. Very user-friendly and easy to style my hair, such as making curls. I highly recommend it!

Never had to use it thank heavens but had the plan just in case for the money I invested.

Quite honestly, if you don’t purchase this product you are making a mistake! I know it can be hard to spend extra money on a insurance type product but it will only take one time for any of your products from Best Buy to need repaired and you will more then pay for it. Even though Best Buy is known for selling quality products, chances are at some point you might have a problem with it and it is always after the factory warranty is out of date. Every product in my home came from Best Buy and this covers everything! Be sure to check in to it because for the money it really is a great value and for sure it will put your mind at ease just in case you have a problem!

I love GeekSquads warranty service! They have excellent customer service!

Geek squad services are great and helpfully they are fast and very pleasant

It’s was great and the return and replacement was so easy and no back and forth either

Great! Very easy to return my defective coffee maker!

I always purchase the warranty whenever I buy a pricey electronic device. It is a MUST. I have never had an issue with warranty and they make it so easy for you.

Always get the protection plan on anything I get. I just think it’s a good idea to be safe.