Customer Ratings & Reviews

[Employee of bestbuy] Great service! I like how easy it was and love how theyre so reliable. Worth it

It is must when I buy any product from Best Buy to have geek squad protection and downloading on my product

Had to use the geek squad warranty a couple of times over the years and I've never had a problem they replaced or repaired the product with no problem. It is well worth the cost witch is a decent price. It's one of the things you buy but hope you don't need.

This is the best protection around. My original coffee maker purchase was guaranteed by this policy. I took the broken pot in and was given all the money back in a credit That is remarkable.

[Employee of bestbuy] I always get Geek Squad protection or replacement on my expensive items or gifts. Ease of replacement or service.

Best Buy provides Nice service. Their customer service is the best. I go there often to buy any electronic devices.

I hope to never need it, but I’m happy with the peace of mind it gives me knowing that I have it.

So I bought this for a Chefman air fryer I bought for a friend’s family. I haven’t had a chance to use this because the product has been performing great, but it gives everyone a sense of ease that if anything happens that Best Buy will replace the product.

I love this policy. Its easy to get a refund or exchange. I've used this for many years with different products.

[Employee of bestbuy] This warranty is super useful because if anything happens to my TV I know I can get it replaced easily

[Employee of bestbuy] The dartmouth store is the best geeks squad crew i have ever worked with!

Have yet to need this warranty. I would recommend this survey only if your records reflect customer has returned malfunctioned product.

This was a warranty purchase. No longer buying items without a warranty. Just learned a very expensive lesson by not buying the warranty

I put insurance on any item over $30. Best way to go! Never dissatisfied with Geek Squads SUPERIOR GUARANTEES!!! Try exchanging or returning to Walmart or Walgreens. Once you’ve delt with my geeks! You’ll never want to purchase — Anywhere else!

Love this set. We use it often for different receipes from smoothies to complicated sauces.

Love the no BS concept of these plans. It doesn’t matter what goes out they will swap with no questions asked!

The insurance is great to have I broke my coffee glass portion and could find a replacement for it so I took the coffee machine back to best buy they replace my machine. I'm happy that I had the ins. I didn't have wait for the warranty to replace it.

Accidents happen and having protection plan definitely worth the cost which is really low compared to other companies protection plans which can cost double and not cover what Best Buy does

I always get geek squad service when available. They are very knowledgeable. If I have a problem I can call and get answers. They can usually walk me through the problem and fix it. Or I can bring the product in, get it fix or replaced at no charge. No hassle.

It is very effective. I was impressed by the quality and the professionalism of their work in diagnosing and repairs. I know it depends on issue at stake, but trust me it is worth working with Geek Squad