Customer Ratings & Reviews

I have said it before and I will say it again. Geek squad is amazing. Best Buy has great customer care.

I purchased this for an air fryer and it was replaced when the handle broke. Not one hassle. I normally don’t buy these but I’m glad I did this time. It was well worth the money.

They always replace my product no questions ask and is the only protection plan I ever buy from any stores as this one doesn't feel like a scam.

I had to do a claim because the door on air fryer broke. And I was givien the credit right away and was able to pretty much do an exchange. Awesome and quick service.

Love their efficiency and quickness to handling issues

Its a peace of mind to have a second chance. They have installed so many of our equipment in our home

Haven’t had to use it product great but I do recommend for accidental

A must for most small appliances these days. I bought this to go along with a blender I got my mom for Christmas. Best Buy has some of the best extended warranties.

Love the juicer - works very well for all types of fruit and carrot so far. Havent tried other veggies yet. You can run the pulp through again for more juice.

I have not had to use this service yet But I feel assured that if and when needed it is available.

[Employee of bestbuy] I was able to return my defective device with ease!

I normally don’t purchase the geek squad extended warranty but it has come in handy with my fridge and the ice maker. Has it replaced 3 times and all 3 times was at no charge because of the extended warranty.

Never had to use it as my products have worked greatly without and issues. But it is nice knowing I have product support if anything goes wrong.

Haven't had to use it but it definitely was good value.

Ready to help, haven’t had to use Geek squad yet but glad to know they’re right there at Best Buy to help if need be

Thank god I haven't had the need to use it but it offers really good help. Worth if if you're buying something fragile or expensive.

I have always bought the warranty with anything electrical because you never know when a power surge is going to happen. Best Buy has always stood by their warranty

Love it! Fast and easy to use, makes a great cup every time. I use both the Nespresso pods and custom grounds. Question section for this product describes workaround for initial setup trouble.

We had a Geek Squad warranty on our old Keurig 200 machine..The machine started leaking water..the warranty gave us our money back with no hassle..We then bought a new Keurig Duo machine Plus another Geek Squad warranty.. Only way to go... !!!

Love the product and would have given 5 stars however, the food tray was not in my box and I was told by Insignia customer service,to go back to the store to make my concern known. I am not able to travel at this time due to a disability, therefore I had to take a loss because although I provided the date and proof of purchase. Hopefully some one will reach out to me.