Customer Ratings & Reviews

Good job. Very friendly and hard working. Please make an appointment.

The installation of the new LG washtower went smoothly, but within days the dryer displayed an error message about inadequate air flow from the dryer. The Geek Squad repair person dutifully showed up and confirmed that the problem with airflow is not from Best Buy’s installation but in the vent at the outflow. Thanks for clarifying that! All systems are “go” now.

Many things don’t last nowadays so it’s good to purchase a warranty beyond the manufacturer’s. The one provided by the Geek Squad is reasonably priced and easy to process a claim, if necessary.

They came out twice and was very knowledgeable. Taught me alot, I appreciated his patience and kindness as well as resolve the problem.

Purchased for my microwave. I used it in the past when my keurig died. Great product to have.

[Employee of bestbuy] Always recommend getting geek squad protection because you’re literally covered if anything happens

So for the replacements I highly recommend you purchase this. Compared to Walmarts warranty Best Buy’s is hassle free. We have an ice maker that just stopped working and they gave us a gift card to get another one because they couldn’t fix it which of course we did. Def recommend getting it because you never know what will happen.

[Employee of bestbuy] This thing is amazing. I bought it knowing that it would eventually come in handy because I had similar product that worked well, but the longevity of the other brand was short lived. I woke up one day and my right leg and hip was in so much pain I could barely walk. After a 15-minute session with this device all of my muscles loosened up to the point where I could walk again. The next day the pain was completely gone.

Recommend on getting and will be happy you did in the future if something was to happen to a product you spent your hard earned money on.

[Employee of bestbuy] Very easy to use, and easy to set up and get working

The Best Buy warranty is an easy process, and has stood by me in several instances. I’m definitely glad I had this plan on my last tv because when the screen went, I was able to upgrade to an oled for the same price. When I got the new LG oled, I bought another plan. I’ve bought several plans and will continue to recommend them, especially with appliances and TV’s which do not last like they should anymore.

Geek Squad is the best insurance you can get at Best Buys whenever you buy a product I was by your additional insurance from Geek Squad because they will go to your house and they will fix and replace anything that's wrong with your product you can go wrong for the service you save money cuz my mind insurance without it you have to come out of your pocket and it's not worth it so investing Geek Squad cuz they're the best in the business I've been with them for 6 years already and I returned one product and they replaced it with a brand new one that was my air fryer my TV I had a problem one of my older ones I turned it in instead of getting a new one replaced I got the credit back of the same price and use it towards another TV and that was thanks to each one thank you

Useful for protecting my kitchen appliances beyond what the manufacturer warranty covers. I have pets so it is good that it covers accidental damage.

The best insurance they actually do what is promised. Never had a problem getting it repaired or replaced. There is not a product I buy that I don't get the insurance.

Todays electronics are generally not designed to last for decades or even a couple of years for some products, therefore it is a great idea to buy Geek Squad Protection.

Useful for protecting my home appliances beyond what the manufacturer warranty covers. I have pets so it is good that it covers accidental damage.

It wasn't that much extra money to add on to my purchase and has reasonably good terms for a pseudo-smart watch that I'll be banging around on bike rides.

Bought it as a Christmas gift for my fiance. They're extremely happy and I'm satisfied that it came with the protection warranty!

Great to have because you never know if you’re going to need it….

I always buy Geek Squad protection when I purchase an expensive appliance or equipment, and this time was no exception. Having this plan gives me a lot of peace of mind in case of accidents or failures. I know that if something happens, Best Buy will replace it without so much trouble, it's totally worth it!