Customer Ratings & Reviews

Pretty great!. Digital User interface is intuitive and the dual cook works great for my steaks! Consistent temps and a cook book to boot. No regrets.

have not had to use it yet but the price was reasonable for item protection

Best choice that I made. I had an issue with the product, took it in and they fixed it.

Product works amazing and battery is really good. Definitely recommend.

I laways get this services with all my big electronics easy to file claim just buy going to the store no matter if is laptop or vacuum they fix it or replace it for a a new one.

Great buy, easy to use. Small and compact. Kids love it

Good if you have to use it. I add to all purchases that offer it. I’d rather be safe than sorry.

Have not had to use Geek Squad yet But it is nice to know if I need it that it is there. Gives me peace of mind.

Great Customer Service. Knowledgeable with process and coverage.

Whenever I had issues with my products I was always able return or exchange my product. Just people need understand its a one time use product so it not a 2yr or 4yr long protection it more a warranty you pay for incase your product gets damaged. Rather deal with company returns and warranty its through BestBuy which has been great service product.

I havent had to use them yet ive heard good thing's and ive talked to them before and they were very helpful

Always and forever will 100% recommend G.S.P. (Geek Squad Protection). It will change the way you buy electronics forever.

The agents mounted my TV and connected it to all my devices.

I’ve had this machine for over a year now. Making at home iced lattes have saved me from going to coffee shops as this machine makes great tasting espresso shots. Comes with a double and single shot basket, dosing spoon/tamper and clean up is easy and simple. A must have for first time espresso machine users. Preset buttons allow you to make perfect single or double shots of espresso.

worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

worth the extra piece of mind! i add protectoin to all my devices ive used it and it helps protect your purchase

worth the extra piece of mind! i add protectoin to all my devices ive used it and it helps protect your purchase

I have to use Geek Squad protection many times and it has always been worth the money.

Protection plan is great, in general, but especially in these higher value products. My $900 espresso machine started having some issues and the manufacturer was less than helpful. I just brought it back to Best Buy and they refunded me with a store credit. The rep didn’t tell me that I could get the same one, just swapped out. She only told me I would get credit and I’d be able to pick out another one. I loved that machine and would have been thrilled to get it again but had to pick something out from the shelf instead. I would have given 3 stars just because I wasn’t made aware of the options and I could not get a straight refund; but they got 4 for ease of use.

So far its already paid for itself. If you buy more than 4 things at Best Buy in a year, its worth the money to cover everything.