Customer Ratings & Reviews

"Geek Squad provided excellent service for my tech issue! The technician was knowledgeable, efficient, and friendly. They were able to resolve the problem quickly and effectively. I highly recommend Geek Squad for any tech-related issues you may have. They truly went above and beyond to ensure a positive experience. Thank you, Geek Squad!"

2 year protection plan. Its exactly what you expected.

Great package worth for the protection of your valuable appliances

Geek Squad is the best. They know their stuff about everything.

Very professional technicians. They know their job. They communicated with me at each level until the job was done.

The Geek Squad is great. They always fix my problem.

Geek Squad is as a good as they promise to be. They are an investment in your technology purchase you should buy to protect yourself.

I’ve bought a few Norelco razors from Best Buy over the years and have purchased the Best Buy Geek Squad extended warranty with each razor I get. I’ve had to use this warranty more than once and I’ve never had any issues replacing the razor with an equivalent one (or same model if still in production) and just pay the cost of the warranty again to insure the new razor. Norelco razors don’t seem to last for more than about 12-18 months so it’s definitely worth paying a few dollars more to get the warranty for peace of mind and convenience.

The geek squad is actually very chill and very open to all questions. They also do remind you no question is a dumb question shout out to the Chicago Burbank. They always make it feel like home.

Great value for a protection plan. I would definitely recommend

This hair straightener is just as amazing as I had heard. I love that it's cordless and the battery life is great, making it convenient for travel. It also offers three heat settings. Very user-friendly and easy to style my hair, such as making curls. I highly recommend it!

Came out to the house to deliver my new clothes dryer. Unhooked & hauled old dryer off & installed new one. Very pleasant friendly guy. Ive bought several items from Best Buy. Very nice products. Will continue buying from them. Easy payment with low or no intetest.

Great service and quick device is working great and very useful

Haven’t had to use them yet for this product have in the past and very easy to deal with

Glad I had this on a Keurig Slim coffee maker. Actually had two of these coffee makers. First one died after 30 days and Best Buy replaced it under their standard return policy. Bought the Geek Squad protection plan on the second one. Glad I had it since the second coffee maker smoked after 6 months. Thought it was steam from the coffee until the tell-tale smell of burnt electronics. Returned it and got a gift card as a replacement. I think I'm done with Keurig coffee makers.

Reasonable insurance for 5 years for my new TV unit

My family breaks stuff all the time and I don't wanna gey upset if something happens

Hopefully I never have to actually use this replacement warranty?

When processing my return the geek squad was great! Fast, accurate, and caring!

Came in handy when i washed my headphones! Worth the piece of mind!