Customer Ratings & Reviews

Have not used the warranty I think it would be nice

Excellent customer service needed to do something called me for permission and got it done

I bought this Geek Squad protection plan to add accidental damage to my De'Longhi coffee and espresso machine. I've had protection plans for items that I purchased from Best Buy just to cover my butt in case of an accident or repair for the product.

Its ability to grind and crush food is impressive, its motor has a lot of horsepower, I recommend it 100000%

[Employee of bestbuy] Haven't had to use it yet but I know when I do it'll be worth it- used on other products and it's absolutely worthwhile. Geek Squad is great.

you can walk into any Best Buy store. They be able to help you out right away excellent customer service. They also do a home service for your electronics and you can also give them a call and talk to them fantastic way of dealing with technical support.

No questions asked replacement program? What’s not to like? Just spend the extra cash and get it because if you don’t you’re going to hate yourself much more than you are going to hate yourself for buyers remorse spending the extra money on getting it in additional to your expensive item.

[Employee of bestbuy] I always recommend protection plans. Geeksquad us always so helpful.

Love the products, prices, warranties, return policy, membership savings & great customer service from Best Buy. And having employees that are always nice, friendly & professional puts Best Buy over the top.

I had to misfortune of having to use it I am so glad I purchased the this warranty there was no problem I carry the convection oven into the store and I walked out with a new one thank you very much

Great to have in case of malfunctioning product and other issues.

I always purchase a warranty with anything that’s electrical it’s just a precaution you never know with the way. Things are made in today’s society. It’s a peace of mind and BEST BUY does honor it and you can exchange it for whatever you want and pay the difference if there is any.

It is great to have to piece of mind that if something was to happen to my item that I'm covered!

That scene one tell now I used both of them in my house it’s so good and it doesn’t take a lot of space and it’s safe

I had a Phillips Norelco's battery die on me. And the geek squad gave me store credit for the original price on my item. It was fast and hassle free.

I must say, Geek Squad coverage is probably the only insurance worth purchasing for any small appliance. I personally get it with and item over $200 in value. I never have issues with best buy returns or exchanges during the coverage period.

Always great service from the squad. Every time I have a an issue with any of my purchases Best Buy and geek squad always help out with no issues. Always good to return the product a few days before geek squad expires to get a newer product if not renewing your services

Fast service no hassle and answered all my questions replacement fan is on its way I’m so happy Thank you Geek Squad definety worth buying this service plan

Great value and return for the cost of the policy! I highly recommend always getting Geek Squad Protection!

[Employee of bestbuy] I haven’t needed it often, but sure am happy to have it when I do. Service is always excellent a great. Buy it with all purchases now