Customer Ratings & Reviews

Any "big" purchase or what I would consider something that could possibly "fail" during its service use, I always purchase Best Buy's Geek Squad Replacement warranty. I've used this warranty several times on my several of my products covered by it and never had any issues...I highly recommend it.

I’ll be honest I haven’t have to use the protection plan but I can guarantee if I didn’t have it, I would need it. That’s just the way it is!!

We still have not used this, however geek squad has always managed to fix all of my PC problems. It's worth to buy if you think it'll be damaged within the 2-year mark.

While I haven’t had to utilize the warranty yet, the other devices I have had warranties on with Geek Squad have always been honored. In fact, this warranty is being added to a printer that was replaced under a warranty - no problems. While HP had quit making our model, we upgraded for a few dollars more.

I've had to use this 3 times already (unfortunately). Geek Sqad is easy to work with and they don't give you a hard time.

I love that Best Buy offers additional peace of mind on the products they sell

Great service to have! It may take longer than expected but definitely worth it!

Best buy has the best purchase protection around. I encourage anyone buying any sort of small or large appliance get any sort of coverage

So easy to use and very easy to understand, not confusing.

Great service. Always willing to help in any dept.

Great product! This mixer/blender is awesome. Works well and is fast.

I love my Keurig mini coffee maker! I am so glad that there is a warranty. This 2 year feel squad deal is great! I am so glad that my purchased has a back up! I haven't used it yet , but it's so nice to have just in case anything needs to be replaced. Thanks Best Buy !

10 out of 10, I’ve used these guys in the past and they have always been professional, courteous, fast, and good at what they do. Saved my I phone lol

I looove the Ninja coffe maker, its make our day everyday day, i am able to make a regular coffee, an ice coffee or cappucino, and I even can set up a time for thr brew to start at .my convenience

Always get it with any purchase in store. Well worth it.

The Geek Squad Warranty has saved me on 2 occasions recently on products that were both over a year old. Both being video game consoles and accessories. These get played hard and the warranty paid for itself when a problem happened. Glad I purchased it. No surprises.

Best service for delivery, installation, and overall customer service. Very satisfied!

Love this machine. Helps out a ton with sore muscles from gym. Most times 45min to hour after using this on your sore muscles you dont even notice them any longer.

I love the 2 yr accidental geek squad because if anything goes wrong they replace it. It’s what sets Bestbuy apart from the other stores and why I started shopping with them in the first place. Ty

highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time