Customer Ratings & Reviews

Glad I got it. Product failed and geek squad rescued me. Guess it happens sometimes the product I purchased was a good product. That being said it is still made by people and stuff happens. Geek squad keeps its promises that is for sure.

[Employee of bestbuy] Heats my bedroom well, and my wife loves that she can use the remote from bed on cold mornings!

With four kids and the way things are made now a days we get it on everything. Super easy to get work done or get product replaced, if the purchase is in the physical building. Online orders are handled differently.

I always loved geek squad coverage, the ease of getting your product fixed and/or replaced, is so much better then having to go through a warranty department with the manufacturer.

I always buy the protection plan just in case. Filing a claim is quick and simple.

Wonderful, productive, professional, ans great service

I mean what else can you say about a free replacement? 5 stars baby

I thankfully haven't had the need to use any of my insurance plans. BestBuy is always quality. I have peace of mind knowing BestBuy will take care of me if i ever need assistance with any of my products under geek squad protection plans.

Alittle slow but gets the job done. Thank goodness I got the warranty, it broke after daily use approximately 5 months in.

Always buy the extra coverage!! I made the mistake of not getting it once on a $600 TV and within a month the TV had so many issues!! I had to go through Sony to get a replacement but it was way more time consuming than the geek squad option.

To get the insurance for 2 years for such a low cost is amazing. I would recommend to everyone

They make it super easy! Never a fuss! Always answer all my questions. And very affordable. All you need in one shop.

Have not failed me. A couple of week ago an item I bought had issues and no questions asked they were able to help me exchange it.

I love to purchase Geek Squad Replacement since it let me feel more safe and comfortable. In case anything happened to my purchase, I can go over there to get a new one with full refund without any trouble.s

Bought this for my Apple Watch and I’m glad I did. I didn’t know to turn on the water feature and jumped in a pool and within seconds my new Apple Watch fried and died. Thanks to Geek Swuad I was fully protected.

Have had to use this twice now. Both times just walked into the store and walked out with a replacement.

Great for Peace of Mind- Best Buy customer service has always been a cut above, I know they'll take care of replacement when I spend a little extra on my items.

I always buy warranties on anything that electrical and they come in pretty handy. BEST BUY honors warranties and you can bring the product in and switch it out for something else. Absolutely worth every penny

It's always good to protect your electronics what a better way than this warranty

Yes you should get this if you need it for a product to gain extra insurance. They will fix it and if they can’t then they will replace it so it’s good to spend a little extra money and get the new product if your original one messed up