Customer Ratings & Reviews

Todays electronics are generally not designed to last for decades or even a couple of years for some products, therefore it is a great idea to buy Geek Squad Protection.

I've never had to use the Geek Squad protection but it's great to have just incass you need it.

Can’t put a price on a piece of mind most definitely gotta have a back up plan just in case anything goes

I always recommend adding protection for my expensive electronics of appliance.

Best I’ve bought in a while, I have the larger prime but this was perfect to keep in my “carry around bag” since i get my neck locked up from accident

Helped fix my iPhone. L would never charge correctly and now it’s back to normal as if it’s a regular brand new iPhone

Never have used yet maybe i can get deal on same brand lot more bass added

I have to say I normally am not the type of person to buy a warranty, but I decided to do that with a pretty expensive automatic espresso maker. I was at about 20 months and it stopped pumping water. I cleaned it up took it into the store and they exchanged it no problem and even gave me the latest upgrade to the same model for the same price. I would highly recommend getting this added to any purchase, accidents/malfunctions happen and this was absolutely no hassle!

Peace of mind is always great. If it breaks it gets fixed rather than having to buy a new one

Perfect for peace of mind. If my phone broke, it would be covered for 2 years from purchase

Geek squad always does a great job. I will use there protection again

Always a great investment when covering your appliance

Very good product and extremely easy to use ! Get it !

I recently had the pleasure of working with Geek Squad to install my new equipment. From start to finish, the experience was exceptional. They were incredibly knowledgeable and patient, explaining every step of the installation process in clear and concise terms. They were also very respectful of my home and worked diligently to minimize any disruption. The installation itself was flawless, and the equipment is now functioning perfectly. I'm particularly impressed. I would highly recommend Geek Squad to anyone in need of. Their expertise, professionalism, and friendly demeanor make them a true asset to their company.

Geek squad always knows how to help and is very knowledgeable!

Love that my devices are protected and can get them fixed or exchange if anything happens

Your standard protection plan. It foes what it says

Geek squad is very knowledgeable and always know how to help!

The installation of the new LG washtower went smoothly, but within days the dryer displayed an error message about inadequate air flow from the dryer. The Geek Squad repair person dutifully showed up and confirmed that the problem with airflow is not from Best Buy’s installation but in the vent at the outflow. Thanks for clarifying that! All systems are “go” now.

I habe had to use this service one time, a couple years ago! The staff at est buy were very helpful then abd still are.