Customer Ratings & Reviews

Best Buy's insurance plans are always the best because they cover you in case you have any problems.

I always pay for extra insurance. IT IS A MUST. You won't regret it. It is worth the extra money.

Great my headphone malfunction a year in and got a replacement same day i brought them in.

I purchased the Geek Squad accidental replacement just because I know by experience how convenience and true to what they offer Geed Squad is. I have had bad experience with a product before and the amount of care I receive from the Geek Squad in regards of my issue was surprising. Besides that I paid for the service, you never know how the service really is (speaking of customer service, knowledge of the product, etc) until you really need it. That good experience made me feel comfortable every time I have decided to purchase any geek Squad service. i 100% recommend them no matter how big or small your product is.

Can’t put a price on a piece of mind most definitely gotta have a back up plan just in case anything goes

My cats didn't like it where I left my indoor griller,they knock it to the floor in the middle of the night. All I had to do,was bring it to closer Best Buy,that was it. The only bad thing is you need to buy it again,if something goes wrong with the item,you need to replace it. It was on sale,but the price for the griller was $60.00 (regular price). So got brand new griller for less than $6.00!! The 1st one was less than 6 months old,when it met my cats,they won!! LoL! No hassle returns,just packed it up,no appointment necessary, the price for it,goes according to the item,the higher the price the more you paid for it.

Needed the Geek Squad to check my laptop for malware. They found nothing. I could exhale! Late i needed them to check why my fitbit was not charging. They gave me a quick education and helped to avoid buying a brand new fit bit. Thanks ya Lawd!

I've never had to use the Geek Squad protection but it's great to have just incass you need it.

I habe had to use this service one time, a couple years ago! The staff at est buy were very helpful then abd still are.

Good bang for your buck to protect your purchase , I highly recommend

Some Products you should add protection plan pass the manufactor. My blender cup got stuck in the base, Thank Goodness for the replacement plan.

I really love this machine. I had grown really lazy and was using a Nespresso for a really long time and I forgot just how much better a real espresso machine can be. This machine is really easy to use if you're a beginner and is really flexible if you're a seasoned barista. I've really enjoyed exploring different espressos and toying with the grind size and yield. It's always amazing when you dial it in just right and you get the best flavor out of the espresso. I wish the frothing arm had a little more power but it heats up fast and makes a great foam. It just takes a little long. Overall it's an awesome machine. The tamping mechanism and is amazing and consistent.

[Employee of bestbuy] Nice to know that my product is protected in case anything breaks!

Peace of mind is always great. If it breaks it gets fixed rather than having to buy a new one

The Bella Pro Series Digital Air Fryer offers excellent value for its price, delivering performance and versatility that rival higher-end models. While it has a few minor drawbacks, its ease of use, quick cooking times, and ability to produce delicious, healthier meals make it a worthwhile addition to any kitchen. Whether you’re new to air frying or looking to upgrade, this model is a strong contender.

[Employee of bestbuy] Nice to know that my product is covered in case something breaks

Perfect for peace of mind. If my phone broke, it would be covered for 2 years from purchase

I always recommend adding protection for my expensive electronics of appliance.

I've used this twice and it's the best coverage I've ever purchased. So easy to use in store if you need it.

It’s good to protect your staff because will can happen so you don’t need to worry about your money.