Customer Ratings & Reviews

The warranty is always worth it. Don’t think twice

My cats didn't like it where I left my indoor griller,they knock it to the floor in the middle of the night. All I had to do,was bring it to closer Best Buy,that was it. The only bad thing is you need to buy it again,if something goes wrong with the item,you need to replace it. It was on sale,but the price for the griller was $60.00 (regular price). So got brand new griller for less than $6.00!! The 1st one was less than 6 months old,when it met my cats,they won!! LoL! No hassle returns,just packed it up,no appointment necessary, the price for it,goes according to the item,the higher the price the more you paid for it.

Great Customer Service. Knowledgeable with process and coverage.

Great buy, easy to use. Small and compact. Kids love it

I purchased the Geek Squad accidental replacement just because I know by experience how convenience and true to what they offer Geed Squad is. I have had bad experience with a product before and the amount of care I receive from the Geek Squad in regards of my issue was surprising. Besides that I paid for the service, you never know how the service really is (speaking of customer service, knowledge of the product, etc) until you really need it. That good experience made me feel comfortable every time I have decided to purchase any geek Squad service. i 100% recommend them no matter how big or small your product is.

I always get GSP whenever I purchase an item like this! They always can either do a simple return/exchange, or they give me store credit for an upgrade, which is often appreciated. I'd highly recommend GSP when getting this kind of item

i never invest in a huge electronic UNLESS i insure it with geek squad protection. it’s saved my life time and time again, i love the program and how easy it is to repair / replace my damaged tech if needed.

I have to use Geek Squad protection many times and it has always been worth the money.

I recommend adding an extended warranty to pretty much anything that you spend mass amounts of money for. Reason being, I owned a Vizio 55” for 14 months (obviously only issued the general 1 year warranty, every manufacturer offers this). I've never experienced an issue with any previously owned merchandise becoming faulty. As soon as my Vizio tv went out (exactly 2 months after the original 1 year warranty ended) I told myself to ALWAYS purchase an extended warranty! It will be a savior in the end, and you will thank yourself if something happens to that very expensive toy you bought not that long ago. Rather than having to fork over the whole amount just to get yet a second device, and that whole time you could’ve paid the small amount of $50-$100 instead of $500-$2k towards the extended warranty. In the end, for my “new” tv I went with was an LG OLED 65”. Don’t get me wrong, Vizio is a great brand, but at the time (July 2020) Vizio hadn’t released an OLED tv yet.

Got the protection plan on my kitchen aid mixer. Never know when you might need it repaired or replaced. Good value and worth the money

The agents mounted my TV and connected it to all my devices.

Great customer service and great price for the amount if support you receive as a customer.

I always purchase the protection. Fortunately I have not had to use it for these items but I have used the warranty before and had no issues

Chops pretty well, easy clean up and set up, not super loud. I don’t really have any complaints about it. It’s perfect for small amounts that are needed to be chopped, you can even make a small personal smoothie in it if you want.

I really love this machine. I had grown really lazy and was using a Nespresso for a really long time and I forgot just how much better a real espresso machine can be. This machine is really easy to use if you're a beginner and is really flexible if you're a seasoned barista. I've really enjoyed exploring different espressos and toying with the grind size and yield. It's always amazing when you dial it in just right and you get the best flavor out of the espresso. I wish the frothing arm had a little more power but it heats up fast and makes a great foam. It just takes a little long. Overall it's an awesome machine. The tamping mechanism and is amazing and consistent.

I love most is the smart technology and versatility. Whether I’m air frying, baking, roasting, steaming, or slow cooking, this system handles it all with ease.

Great coffee machine, delivers a far better coffee than you would buy anywhere out of home. That said I do wish it was a little less expensive. We have also noticed the smaller parts tend to stop working. Otherwise a fantastic machine!

This thing does it all, really genuinely love the rotating stainless steel basket for fries, nuggets, so many other things. It’s super quiet, buttons work well, there’s a light inside, multiple trays at once fit inside if not using the basket. Really can replace a lot of appliances. Hope I never need to use the Geek Squad Service Plan I purchased. But me and my gf enjoy the peace of mind knowing it’s there if we need it.

I love the geek squad at all stores that I’ve used, but especially at the Lakeland store.Geek squad service is great for all your needs! I have used them so many times over the last few years! Absolutely wonderful And… Convenient. Friendly

Just love it . Works perfect than my expectations. I’ll strongly recommend