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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7067 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 7,067 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a 2-year warranty for this price was amazing. I hope I don't need to use it but I feel so much better about my purchase because I have it. I used it for a cooking appliance because, unlike a computer or phone, it's very basic it usually just needs to heat and will not receive software updates. It just makes sense to buy the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn't you get warranty on something so nice and or expensive? I've always had it for multiple things, it definitely helps when something so expensive stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say really its good to use their warranty services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is honored seamlesslywhen needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up at store. Mounted and had it registered in 20 minutes warranty is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If we didn’t have this insurance, I would’ve been out of pocket 80 bucks for an air fryer that I only had for a couple months. This is so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a savior when it comes to my younger child's tablet. If it was not repairable geek squad did not try and sale me but offered to replace his tablet with a small up fee. Which was better than paying for a complete new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ream B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional technicians. They know their job. They communicated with me at each level until the job was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty whenever I buy a pricey electronic device. It is a MUST. I have never had an issue with warranty and they make it so easy for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ensured my device saftey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their efficient claims process and fast replacements mean minimal downtime. For anyone who relies heavily on their devices, this plan is a lifesaver. It's a must-have for safeguarding your tech investments against the unexpected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the conviene, you don’t have to worry if it stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tablet wasn't working but Geeks tried . But to no avail it just wouldn't come on. They did really put forth the effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saving service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really does help with the sad circumstances life hands you sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel geek squad is something that you must have and must always get. Accidents happen or things may go wrong with your product and instead of buying a whole new one you can just take out to Best Buy go to geek squad and have them look at it. If it is fixable then they will fix it and if they can’t then guess what happens they replace it. That is Great and you can always know that you will have the best out of your product no Matter what it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome! They replaced my 2-year-old laptop when the speakers stopped working. Great customer service and expert technicians. Thank you for going above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but I feel like you will replace without no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought the Geek Squad on all my Best Buy purchases. Claims are handled quick and easy, never a hiccup. Phone support and resolution is excellent. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Because Your Item is Made by Humans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad™ service is unlike any other warranty program offered by any other retailer. There is absolutely no stress, no drama, no surprises involved. If your item is borked, it is replaced. If it is no longer available, your purchase price is refunded to a BBY gift card. They keep it simple and straightforward

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good safety

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting to be covered if anything happens to product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verygood

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an additional layer of insurance. I've had nothing but great service from Best Buy when I've had bad luck with products and needed to use this service for replacement in the past. Definitely worth every penny as manufactured products (especially those from China) are just not as durable as what we could have expected in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I doubt I'll need to use this. It gives me peace of mind knowing if there is a problem I can easily get a replacement during the warranty protection period.

    I would recommend this to a friend