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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7067 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 7,067 reviews
  • Rated 5 out of 5 stars

    Best The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es lo mejor en cafetera en mercado ahora mismo la recomiendo totalmente

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gear to have. My ice maker broke before a years time. I took it to the Geek Squad , since my ice maker was not in production any more they gave me an option to either get one of equal value or full refund.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ordered online/ picked up in store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Boyfriend’s birthday. This towel warmer was wonderful… for about 4 months. Completely quit working. I had read similar reviews that stated this problem but thought I would try it anyway since sharper image is supposed to be a reputable brand. His birthday was in July of this year and it started giving us trouble in October. Light started turning purple and the warmer would not shut off. We would have to unplug it to get it to shut off. Now light is blue but the power button isn’t even on (refer to photo) will turn purple at some point and just sit like that! And it’s not warming and will stay on until we unplug it to get rid of the light! Do yourself a favor and believe this review and others that state they have this issue. DO NOT BUY unless you want to waste $150!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic. If you have any problems, you can get the unit fixed, or exchanged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the warranty yet, once I use this product, I will have a comment to share with other consumers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable insurance for 5 years for my new TV unit

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Check out was fast and esay

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good service and excellent prices overall would come again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad Service !! Always helpful!! Always Nice and quick!! Never have had any problems , alway an Happy experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this warranty twice and replaced my product that was always getting worn out. I would definitely recommend the dast and great customer security with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good idea to buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought warranty for my fridge and I have peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t ever go wrong with the actual geek squad protection plan! Only down fall if you go total tech member you can not purchase the original geek squad plan! And total tech only covers 2 max and then you pay monthly! I love the fact that I can purchase 2 4 or 5 years protection NOT being a total tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50" television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it thank heavens but had the plan just in case for the money I invested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever you buy a tv or appliances I do recommend to get the insurance that Best Buy offers because anything that happens you will either get full refund or choose a different item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't regret my purchase at all! very good store with a large selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have it... Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had to use it once, but it gave me a quick turnaround time and excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan on anything I get. I just think it’s a good idea to be safe.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GEEK SQUAD’S AMAZING

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] geek squad is great! The Best Buy company does the best job recruiting profesional helpful people who could solve any sorts of a problems in an efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dyson ph04’s humidifier function stopped working within the two years (1.5 yrs). Brought it back and received store credit - it was awesome! I decided to build a PC with the money, instead. Awesome service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the insurance on small items that I constantly use a lot. Like headphones. blenders. Washing machines. television. For the simple reason that I constantly use them a lot and stuff happens why deal with the headache. I’m buying peace of mind and all I have to do is says “here” they fix it or they gave me a new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Best Blender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best blender if youre looking for something to crush ice, fruit, veggies with ease. Pair it with geek squad protection - I had one that broke literally right on the 2 year mark and was able to get it replaced in store with just a swap out of a new one.

    I would recommend this to a friend