Customer Ratings & Reviews

Geek Squad is fantastic to have. Very helpful and quick solutions

First time I’ve actually have had an issue at Best Buy. The manager at the first and main store in Colorado Springs was extremely rude, I had a protection plan and brought my item in. They held it for 3 weeks, it wasn’t until I came in to check on the status and she tried to bone us for holding it up and not shipping it out. She tried to act like she was doing is a huge favor by ordering a new dyson blow dryer after they threw away all the accessories, so it couldn’t be sent back. The attitude and the rudeness was not needed for this transaction, things happen and I u sweat and so it wasn’t like it was the end of the world but her attitude makes me never want to go back to Best Buy.

I haven’t had to use it so far. Will update if I do.

Haven't had to use yet, but happy this is available

Great technology, bummer that the machine stops working in a year with minimal use. Begin to cut on and off while using after a few months of use. Fast forward a year and completely not working. I saw the horror stories before about this product and its my reality. I expected this and purchased the two year warranty. Hoping to get a new one asap and replace in a year :(

Very helpful and definitely something to recommend it

The best of the best this is a must have on yours tech

Glad to have insurance hope we don’t have to use it

Bought it with a Dyson hair dryer. Hope I don’t use it!

It was great at the beginning but out oof the audden stopped working

I Always add Geek squad protection on all purchases

Great the service works well. I am happy with the service

The agents mounted my tv and connected all my devices

The fact of knowing I have the coverage is awesome

I think geek squad offers a great service overall.

Love how much different things Geek Squad covers!!!

Bought the 2 yr accidental protection plan. Would highly recommend

A must have for all the items I purchase. Warranty is guaranteed

They’re very helpful. If they can’t fix it they’ll replace it.

Thank you Best Buy for providing this quality and many more things