Customer Ratings & Reviews

10 out of 10, I’ve used these guys in the past and they have always been professional, courteous, fast, and good at what they do. Saved my I phone lol

Geek Squad was quick to take in my Delonghi Magnifica Evo after grinder malfunctioned. A store credit was given without a hassle.

I love the warranty, and I found it very effective. I love GeekSquad they can’t fix my product so I was able to exchange it with the warranty fulfillment process. Better than buying a whole new product again!

Get the plan. I work for Best Buy, however my opinions are my own and do not necessarily reflect Best Buy Policy. Yes I work here and yes I always get the plan if available. I'm not a plan buyer as a rule, but I never pass up the opportunity with Best Buy plans as they are straight forward and provide excellent value.

Get the plan. I work for Best Buy, however my opinions are my own and do not necessarily reflect Best Buy Policy. Yes I work here and yes I always get the plan if available. I'm not a plan buyer as a rule, but I never pass up the opportunity with Best Buy plans as they are straight forward and provide excellent value.

I always buy at least the two year protection plan. I have used to two many times over the last few years because they just don’t make products like they used too. To keep the price down they will used less costly parts. The good news is that most electronics cost way less than they used to. But buy a plan to play it safe.

Love the while set, everything is excellent. Recommend it

We still have not used this, however geek squad has always managed to fix all of my PC problems. It's worth to buy if you think it'll be damaged within the 2-year mark.

I always buy a warranty when it comes to anything electrical so it’s just a precaution and I love it that BEST BUY will honor that if something does go wrong, you can exchange it for something else and pay the difference if there is one

I think it's helpful since they have replaced items for me that I had the protection plan on and so I think it's worth it.

Def came in handy after the espresso machine I bought broke, I was able to replace it and move on from the bad purchase

The air fryer is good but I wish the baskets would have a center divider you can remove to make it a larger area to cook in.

Replaced , no questions asked. Worth the money, thanks.

The two-year Geek Squad Squad (extended) warranty was the reason why I returned the other one I purchased from a competitor store and bought this one!

Good thing I got this! Thank you for honoring it. I appreciate the service.

Great having insurance on your products quick response.

Love this machine. Helps out a ton with sore muscles from gym. Most times 45min to hour after using this on your sore muscles you dont even notice them any longer.

I've used Geek Squad for years and they have served me well on many items. I don't usually need replacement of Best Buy items but when I need assistance I don't have any problems. On a refrigerator gasket, it was done twice and they extended the coverage for the new one.

Excellent easy to use product and very versatile with many cook settings.

highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time