Customer Ratings & Reviews

I usually get the Geek Squad service because the product it probably be fine but in case something goes wrong with it, it is much easier to take it to Best Buy to get it fixed or replaced, I hope I do not need it but just in case I know I am covered.

Did a great job, we simply took the unit fown to our local store and they replaced it..my faughter was able to use it same day

Love the no BS concept of these plans. It doesn’t matter what goes out they will swap with no questions asked!

Refunded by Kelsey at BestBuy (Asheville) when I was simply EXCHANGING the air fryer that I bought it for. I DID NOT WANT THAT TO HAPPEN! Best Buy goofed up and refunded our GeekSquad protection. I did not want that because we were just doing an exchange. We called the store, on the way back home, upon seeing the error but alI you get is a national agent. The promised call from the store "in a couple of minutes" never happened and we even delayed the drive home by stopping a couple of places. That was on July 7 and here it is 2 weeks later and no call, even after answering 3 surveys and calling on the phone, as well. I really wanted the Geek Squad Protection because as of tomorrow I will be returning this 2nd Chefman to get a 3rd one, so it looks like I might really need the protection in the future.

Loved this coffee pot couldn’t be happier with my purchase.

Geek Squad took care of my tv and lap top very easy and efficiently.

I purchase the Geek Squad replacement on most of my appliances. I totally recommend it. If you have questions on the product or need repair and if they can not repair it - they replace it with a new product. It is highly recommended.

Glad I purchased the warranty. I dropped the lid and cracked. Returned items with no issues and was replaced within a couple of days. Strongly encourage others to purchase

I hope to never need it, but I’m happy with the peace of mind it gives me knowing that I have it.

Nice knowing I have a back up plan Just in case....

I love the best buy 2 year warranty it give peace and mind

[Employee of bestbuy] The dartmouth store is the best geeks squad crew i have ever worked with!

Recomend work good practice nice good quality elegant tk

Glad I got it. Product failed and geek squad rescued me. Guess it happens sometimes the product I purchased was a good product. That being said it is still made by people and stuff happens. Geek squad keeps its promises that is for sure.

I always buy extended warranties on my products just in case something happens they are very handy and definitely worth the money

They help with all my needs! Very friendly and educated people

Service it top notch and any issue as long as you are covered they cover. It has saved me from loosing my money on a TV 4K and I am so happy about that

I tried getting this warranty, and it seems good for the price. The agreement terms need to stay worry-free, and I might start buying it for my big purchases. It's worthwhile to have it if you ever need it.

Never have any issues with any of my Geek squad service or replacement plan. They always take care of my problems without any problems whatsoever

Love this set. We use it often for different receipes from smoothies to complicated sauces.