Customer Ratings & Reviews

Always and I mean ALWAYS buy the protection plan! It is worth the price if something goes wrong! I have been able to exchange/return things for no extra cost and no hassle at all. 100% recommend

I haven't had to use this plan yet, but i have used the plan in the past for a different item and they replaced the item!

I really satisfied with my wash and dryer machine, excellent quality

Perfect Price.Works Well.Cleans Up Easy Would Recommend Easy To Store Would

Havent had a reason to use it yet and i hope i dont i got it for that just in case factor

BestBuy TotalTech is a great value for the protection. My BestBuy online associate reviewed the TotalTech features and benefits with my purchase.

Definitely worth the extra money! They are very helpful!

I bought this for the air fryer I bought and thank goodness I did. The knob came loose almost a year after I bought it and this covered it with getting a brand new one

The best Value warranty that I ever buyer before. Thank you Best Buy to offer me this warranty

[Employee of bestbuy] grest way to relieve any worry of needing to replace any of your electronics

Can't beat overall peace of mind for such a low price.

The best air fryer! The inner basket has slits for even cooking. Highly recommend

Always good to have an extended warranty on items you purchased.

Geek squad is why I keep purchasing from BestBuy, best feature for the company.

Tremendo enseres 100% RECOMIENDO y Tremendo calidad

Protection plan purchased for my Phillips shaver. Product is still working and in very good condition. But the protection plan gives me free replacement options and it gives me peace of mind

What isnt there to like? You always need some type of protection on appliance’s and all in ny opinion. So its a no brainer. A must have.

Our agents are always there to answer questions and take good care of the equipment. I have used them in the past. They were very good.

These guys know what they're doing. Well worth it and potential money saver

This service can be super useful, unfortunately Best Buy was misleading in how they helped me with it. I had an appliance with a warranty issue. Best Buy insisted on an in store exchange via their warranty because “it’s better” and promised since it was a warranty thing not an accidental damage the plan would transfer to the new one. THIS IS NOT TRUE. If you have an item in the manufacturer’s warranty for a covered issue - USE THAT WARRANTY. The plan will not transfer to the new one and you basically just paid for a warranty service you already got for free through the manufacturer. Corporate told me to go back to the store and speak to a manager to rectify the issues we had. In store gave me to a colleague, wouldn’t call a manager to help, and that rep told me too bad but he could “sell me a new plan if I wanted” I basically paid Best Buy for the warranty I had for free, lied about it, and they laughed in my face when I asked questions about it. So this can be a good service - but make sure it’s not in warranty first otherwise you’re just giving Best Buy a donation.