Customer Ratings & Reviews

Set up an appointment online,went to the store and they were able to help me and get me out the door super fast

I always get the Geek Squad Service, specially on high dollar end stuff. It's good to know Best Buy has my back when things break. Nothings ever perfect, even with new stuff. Never a problem with them. Good quality workmanship.

First time buying a warranty. It was at a good price and I decided to buy it. I would recommend getting a warranty if the cost is reasonable.

I always purchase the Geek Squad service for higher ticket items. Helps to know I can fall back on it if needed, but Best Buy has stood by their products for years.

I always buy the extra protection. I rarely ever need it….. but the times that I have, I’m really pays for itself

[Employee of bestbuy] I've had the 24-month Geek Squad Protection plan for a while now, and it has provided some peace of mind. knowing that the plan will be there when I'm ready to use it. It's nice to have that extra layer of support and assistance when needed.

always use on my network equipment with no issues at all over the years will see if it goes as well on small appliances which it should

I got this for a laptop I bought my brother. Recently the screen completely broke and although it took 3 weeks, they replaced the screen and fixed it with no problems. Will be sad when it runs out.

Great product recommendation to all . Your wife will enjoy !!!!

Have purchased many BestBuy products during 2023 and haven't had to contact them for Geek Squad support on any of them.

Haven’t used it yet hoping for great service thanks geek squad

I buy coffee maker is one good.i very day ready hot and cold coffee

We absolutely love this coffee maker whether you making 2 cups or you’re making 16 does a great job

I had a Keurig one which leaked most of the time. This one is perfect for me. I would recommend to all.

Very professional and good customer service. Answer questions thoroughly and very responsive to our needs. Awesome job

Best warranty service and efficient, works exactly what do you need to cover your new product?

I always experiment great customer service when doing business with Geek Squad. Would recommend 10/10

Must have just in casee anything breaks and its non fixable..

This is such a useful thing to have. I had to return something that got damaged and they accepted it. I would definitely recommend!

Phenomenal service, love everything about best buy