Customer Ratings & Reviews

I always get geek squad service when available. They are very knowledgeable. If I have a problem I can call and get answers. They can usually walk me through the problem and fix it. Or I can bring the product in, get it fix or replaced at no charge. No hassle.

I haven’t needed to use the geek squad service for my mixer (and hopefully won’t have too), but I’m happy that I have it in case any thing occurs threw out the year. I love how easy it will be to bring it in and have it tended too.

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

This fan really cleans the air. My kitchen would look all smoky when I would cook but now I turn this fan on and the smoke goes away. I like it

We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

Love geek squad service. When things go wrong with electronics they protect your purchase. I buy it on everything and it’s cheaper than buying new.

Excellent coverage. Always satified with the exchange and refund policies on all items I have purchased. Would recommend Best Buy to all my friends and clients. Any deficiency on my purchases are covered.

Low cost replacement plan. I have not yet had the need to use this but I am pleased to have this extra protection on the air fryer that it covers. I am very pleased with the air fryer and glad to have peace of mind that I will have it for some time to come.

Had issue with my granddaughter laptop and took it to Geek Squad, dropped it off in no time and was on my way. It was back when they promise and it works great. Customer service was great, appointment was on time and the techs were very knowledgeable and friendly.

Refunded by Kelsey at BestBuy (Asheville) when I was simply EXCHANGING the air fryer that I bought it for. I DID NOT WANT THAT TO HAPPEN! Best Buy goofed up and refunded our GeekSquad protection. I did not want that because we were just doing an exchange. We called the store, on the way back home, upon seeing the error but alI you get is a national agent. The promised call from the store "in a couple of minutes" never happened and we even delayed the drive home by stopping a couple of places. That was on July 7 and here it is 2 weeks later and no call, even after answering 3 surveys and calling on the phone, as well. I really wanted the Geek Squad Protection because as of tomorrow I will be returning this 2nd Chefman to get a 3rd one, so it looks like I might really need the protection in the future.

Ready to help, haven’t had to use Geek squad yet but glad to know they’re right there at Best Buy to help if need be

Always necessary getting warranty if anything goes bad you have something to rely on

Absolutely get this, it worth it, specially on watches and TVs. I have gotten the protection for most of the things I buy and I have never regret it

great product to purchase for peace of mind. Never had an issue when needed.

I Love Best Buy Because I Tell Any And Everybody I Know That Best Buy Has The Best Warranty For A Good Price. Also You They Never Give You A Problem When You Bring Something In That Is Giving You A Problem. They Just Exchange It, No Questions Asked.

depending on what kind of coffee you use, it can be a useful thing, it can't be a real espresso machine, but for quick coffee it's ok, I've been using lavazza for years, but this machine doesn't have the same taste as a real espresso machine...

I always loved geek squad coverage, the ease of getting your product fixed and/or replaced, is so much better then having to go through a warranty department with the manufacturer.

I haven’t used the warranty yet but I will I have two years if anything happens love this so much thank you Best Buy and geek squad