Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 734 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 734 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quality made better

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound with amazing sound quality. Might be big but for the overall experience you are getting, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very helpful and the best choice when it comes to getting technical support for your product that is bought in the store or online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to have comfort knowing the much used speaker has insurance with a no hassle repair/return for years of outdoor enjoyment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always kept these accidental policies on all my devices bought from BestBuy. They have saved me more than once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What ever the issue if u have the protection anything can be solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my neice. Small but loud.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quick exhange

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchange for an upgrade from the 1 to the 2s. By far the best protection policy than other retailers thay use insurance companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer please be smart get the warranty protection . It the best thing u can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help me with my productsuper quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service from geeksquad, they help me with my broken products within a min.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NIce one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    14 hours is to short for battery performance. you need to charge it most of the time. Sound is good if paired with another speaker but by itself, it is not. I got this for a very nice price during Thanksgiving so I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have a little geek squad protection if you know what I mean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There When I Needed It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up taking my AirPods back to get calibrated. Thank goodness I had this service for a tune-up, before it expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely necessary on most products just learned about TotalTech its kinda like Amazon prime but for best buy but you get up to 2 year protection plans on everything you buy! Even Gifts!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its Penny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These out door portable speakers are just what you need to listen to music when going hiking, or even jusr when you’re outside. They are worth every penny.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection Plan

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is great. Hope i dont have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have, easy to use, and gives a good piece of mind to have for your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical Coverage is Comforting!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this was a gift, it is good to have if something goes wrong. The price of the coverage is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid group of people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a pleasure to work with! I’ve never had any issues with them! Great customer service and very knowledgeable

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection Plam

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection is the best. Hope I dont have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Calculated Risk…

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great experiences with the Best Buy protection plans. It is rare to have a problem, but in the event that something goes awry, this is just insurance.

    I would recommend this to a friend